Virtual Medical Receptionist, English & Spanish – Out of Network Experience Required

This is a fully remote position, open to applicants in Nicaragua, +5 more states.

📋 Description

• We are looking for a **professional, bilingual (English/Spanish) Female Medical Receptionist** to become part of our expanding healthcare team. The perfect candidate will possess outstanding communication skills, a confident, patient-centered approach, and a natural leadership aura.

• This position necessitates an individual who is adept at educating patients regarding **out-of-network benefits, copays, deductibles, and insurance coverage** while providing stellar customer service via phone and other patient communications.

• Experience with **Prompt EMR** is highly preferred; however, candidates familiar with other electronic medical record systems are also welcome to apply.

• What We're Looking For: The ideal candidate should be someone who:

• - Communicates effectively and confidently with patients.

• - Maintains a positive and professional demeanor.

• - Shows initiative and exemplifies leadership traits.

• - Is organized, reliable, and detail-oriented.

• - Delivers outstanding patient service while adeptly managing insurance-related discussions.

• This role is perfect for individuals who enjoy engaging with patients, excel in a fast-paced medical office setting, and can confidently assist patients with insurance inquiries and scheduling processes.

⛳️ Requirements

• Required Qualifications:

• - Female candidate.

• - Proficient in both English and Spanish (spoken and written).

• - Prior experience as a Medical Receptionist, Medical Administrative Assistant, or in a similar healthcare administrative position.

• - Strong understanding of:

• - Insurance verification

• - Out-of-network benefits

• - Copays

• - Deductibles

• - Patient financial responsibility

• - Comfortable explaining insurance coverage and payment obligations to patients in a clear, confident, and compassionate manner.

• - Excellent verbal and written communication skills.

• - Strong organizational skills and multitasking capabilities.

• - Leadership-oriented personality with a proactive approach.

• - Capable of managing a high volume of patient calls.

• - Experience with EMR systems.

• Preferred Qualifications:

• - Experience with **Prompt EMR**.

• - Familiarity with prior authorizations.

• - Experience supporting private medical practices or specialty clinics.

🏝️ Benefits

• **Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate based on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM EST.**