Virtual Medical Assistant – Front Desk Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide administrative support to the doctor and ensure efficient operations at the front desk.

• Serve as the initial point of contact for patients, delivering outstanding patient care.

• Aid in the patient check-in and check-out procedures.

⛳️ Requirements

• Demonstrated experience with front desk responsibilities, including answering patient calls.

• Proven experience in verifying eligibility and benefits.

• Established experience in updating patient records on charts within EMR.

• Relevant experience in front desk operations within the US healthcare system.

• Strong communication and interpersonal skills to engage effectively with patients and team members.

• Support patient check-in and check-out processes, which includes collecting co-pays and updating medical records.

• Experience in handling phone calls.

• Experience in scheduling appointments.

• Experience in rescheduling appointments.

• Experience in addressing patient queries.

• Experience with faxing and emailing.

• Familiarity with Ring Central.

• Experience in the Home Care Nursing specialty.

• Must possess fluency in English.

🏝️ Benefits

• Short Term & Long Term Benefits