Vice President of Product – Mid-Cycle and Backend RCM Platform

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and implement the product vision and strategy for the mid-cycle and backend RCM portfolio.

• Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to achieve measurable improvements in efficiency, accuracy, and financial performance.

• Collaborate closely with engineering and data teams in India to ensure delivery excellence and promote cross-geo collaboration.

• Build and oversee a team of high-performing product managers and analysts, fostering a culture of accountability and innovation.

• Convert customer and market needs into actionable requirements to guarantee products yield strong ROI.

• Initiate projects that utilize AI, workflow automation, and advanced analytics to improve revenue integrity and operational performance.

• Work alongside internal stakeholders across operations, sales, and implementation to ensure smooth product adoption and client success.

• Keep track of market trends and emerging technologies to maintain a competitive edge in the RCM sector.

⛳️ Requirements

• A Bachelor's degree in Engineering, Healthcare Administration, or a related field is required.

• An MBA or other advanced degree is preferred.

• 12-18 years of progressive leadership experience in healthcare technology and RCM.

• Over 8 years in product management or product leadership roles.

• Proven experience in building and scaling RCM software products, preferably multi-tenant SaaS platforms.

• Comprehensive understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics.

• Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams located in India.

• Knowledge of EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST).

• Demonstrated success in driving product innovation through AI, ML, and automation technologies within revenue cycle workflows.

• Strong analytical, strategic, and financial skills with a passion for resolving complex operational challenges.

• Exceptional communication and stakeholder management abilities across both business and technical teams.

• Capability to lead through influence and foster alignment across different geographies and functions.

• In-depth understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage.

🏝️ Benefits

• Flexible work hours when possible.

• Access to a 401(k) Retirement Savings Plan.

• Comprehensive Medical, Dental, and Vision Coverage.

• Paid Time Off.

• Paid Holidays.

• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.