VA Claims Clerk

This is a fully remote position, open to applicants in Florida, +7 more states.

📋 Description

• Gaining knowledge in the VA practice area while utilizing the firm's various systems, databases, and applications.

• Receiving, screening, and processing both inbound and outbound documents/files, ensuring accurate and efficient association with the appropriate client files.

• Renaming documents and uploading them to the correct location within the firm's case management software.

• Updating the firm's case management files with all client interactions, relevant correspondence, and necessary information.

• Assisting the VA Teams by conducting research and downloading documents from multiple sources.

• Responding promptly to client phone calls and messages through the portal.

• Supporting VA Disability team members with tasks and client communications during their absences or unavailability.

• Aiding in the training of new VA Claims Clerks and other team members.

⛳️ Requirements

• At least 1 year of experience in a professional or office setting.

• High School Diploma required.

• Strong proficiency in reading, writing, and speaking English.

• Exceptional oral, written, and interpersonal communication abilities.

• Excellent data entry skills.

• Capability to type at least 30 words per minute.

• Required proficiency in MS Office 365 and Adobe Acrobat.

• Keen attention to detail and accuracy.

• Ability to handle information with a high level of confidentiality.

• Competence in managing time effectively while staying organized and working efficiently.

• A positive attitude coupled with a strong work ethic.

• Experience with veterans' issues or familiarity with the VA is preferred.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and career growth.

• Supportive and collaborative work environment.