Traveling Trainer, Technical 3

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver technical and/or sales training that encompasses installation, controls, commissioning, service, troubleshooting, products, and foundational applications.

• Collaborate with subject matter experts to create or refine educational curriculum.

• Set up training facilities and labs prior to the commencement of training sessions.

• Manage the inventory of training materials at your designated location.

• Uphold training facility standards, including the upkeep of equipment and tools.

• Assist in the development of product and technical training programs, along with related PowerPoint presentations, videos, manuals, and other resources.

• Facilitate communication, promotion, coordination, and various support tasks for product and technical training.

• Serve as a liaison among sales, product marketing, service, and training departments.

• Participate in educational or industry conferences and represent the organization at these events.

• Undertake additional projects and responsibilities that support ongoing business objectives.

• Conduct audits of technical trainers at levels 1 and 2, as well as experienced independent trainers.

• Mentor and evaluate the work of junior professionals.

• Report directly to the Manager of Technical Training.

⛳️ Requirements

• Demonstrated experience in training within the technical service sector.

• Proficiency in MS Office applications, including Outlook, Word, Excel, and PowerPoint.

• Strong knowledge of HVAC products and controls.

• Familiarity with management systems is advantageous.

• Proven history of success in service and customer service roles.

• Outstanding written and verbal communication skills.

• Excellent presentation and facilitation abilities.

• Capacity to engage with students from diverse backgrounds.

• Skill in effectively presenting information and addressing inquiries from management, students, and customers.

• Ability to interact productively with both internal and external customers and cultivate long-lasting business relationships.

• Competence in reading, analyzing, and interpreting technical business publications, professional journals, and technical procedures.

• Proficiency in writing reports, business correspondence, and course curricula.

• Ability to foresee and address practical problems and resolve issues effectively.

• Strong customer focus, attention to detail, and organizational skills.

• Capacity to work collaboratively in a team environment while also taking independent initiative.

• Ability to exercise sound judgment, maintain a strong work ethic, and demonstrate integrity.

• Over 8 years of experience in HVAC installation, commissioning, service, and maintenance.

• More than 8 years of facilitating product and technical training.

• Possession of an HVAC degree or certification.

• Legally authorized to work in the United States.

• Must not require employer-sponsored work authorization, either now or in the future.

• Capable of performing essential job responsibilities with or without reasonable accommodations.

🏝️ Benefits

• Equal opportunity for employment.

• Reasonable accommodations for fulfilling essential job responsibilities.

• This is a travel position, requiring more than 90% travel time.