Territory Sales Manager, Edmonton/SK

This is a fully remote position, open to applicants in Canada.

📋 Description

• Drive sales through leading business development and acquisition efforts within the designated territory.

• Identify opportunities to increase sales of Ormco products and solutions.

• Act as the key relationship builder and customer-facing representative for orthodontists and their teams.

• Develop business plans and territory-specific strategies to achieve monthly, quarterly, and annual sales targets.

• Balance the retention of existing business, expansion of current accounts, and the cultivation of new ones to promote revenue growth.

• Sell Ormco products and solutions to meet or exceed assigned quotas and objectives.

• Establish customer trust through a consultative sales approach.

• Persuade doctors and staff to purchase and utilize Ormco and AOA products.

• Regularly engage with orthodontists and their staff to promote products, share new information, and collect feedback.

• Understand customers' clinical practices, business operations, and treatment philosophies.

• Conduct thorough territory analysis and planning, including organization of block plans, management of aging receivables, and adherence to budget guidelines.

• Travel throughout the assigned territory and coordinate meetings with both established and potential accounts.

• Identify and qualify customer needs, providing timely responses and solutions.

• Manage customer expectations regarding delivery timelines for quoted products and solutions.

• Collaborate with customers to define product and service needs and specifications.

• Monitor product performance and assess customer requirements.

• Utilize sales tools, collateral, and marketing materials to effectively position suitable Ormco solutions.

• Translate technical product information and clinical value into benefits for customers.

• Maintain accurate sales records using Ormco's designated CRM tools.

• Coordinate with marketing to provide competitive insights and product intelligence to management.

• Address customer complaints and suggest corrective actions.

• Stay informed about new market products and all Ormco solutions.

• Enhance product knowledge and sales skills.

• Keep forecasts, pipeline, market, competitor, and strategic initiative reports up to date.

• Submit expense reports in accordance with Ormco and Envista policies.

• Adhere to company policies regarding sales, customer entertainment, and customer relations.

⛳️ Requirements

• Bachelor's degree in preferred fields such as Biology, Business, Marketing, Finance, or Accounting, or an equivalent combination of education and experience.

• 3+ years of relevant industry experience, with a proven track record in customer relationship and account management.

• Proficient in Microsoft Office Suite.

• Experienced with CRM systems (SF.com or Dynamics).

• Willingness to travel, including 30% overnight stays in hotels.

• Demonstrated skills in selling, customer relationship management, and territory management.

• Ability to navigate sales processes, maintain existing relationships, and establish connections with new or competitive accounts.

• Competent in managing assigned accounts, including utilization oversight, customer relationship management, problem resolution, and business and territory planning.

• Strong verbal, written, computer, presentation, and communication skills.

• Critical thinking and adaptability.

• Preferred strong clinical and technical knowledge.

• Professional demeanor with the ability to influence both external and internal stakeholders.

• High emotional intelligence.

• Self-motivated and proactive.

• Capability to adapt and respond to changes in job requirements, environment, and industry trends.

• Must be able to travel to Saskatchewan and the USA.

🏝️ Benefits

• Company-provided laptop, iPad, and cellphone.

• Car allowance through Motus.

• Reimbursement for all business-related expenses.

• Eligibility for an incentive trip and participation in other company-sponsored promotional activities.