Teleoperador, Atención al Cliente

This is a fully remote position, open to applicants in Peru.

📋 Description

• Make calls to both existing and potential Entel customers to offer new lines, portability options, and additional lines.

• Provide clear information about plans, promotions, and benefits.

• Achieve established sales targets.

• Accurately record sales information in the system.

• Maintain a friendly and cordial interaction with each customer.

• Work from Monday to Saturday, from 9:00 a.m. to 6:00 p.m., with a 45-minute break.

• Have fixed days off on Sundays and public holidays.

• Complete a 9-day training program: 4 days of theoretical training and 5 days of on-the-job training (OJT).

⛳️ Requirements

• Completed secondary education (minimum age of 18 years).

• No prior work experience is required.

• During training, the camera must be turned on.

• A laptop or desktop computer is necessary.

• Intel i3/i5/i7 (6th generation or newer) or Ryzen 3+ processor.

• Minimum internet speed of 50 Mbps, preferably via cable.

• Windows 10 or a higher version.

• Access to a computer or laptop for the training phase.

• Skills: assertiveness, goal orientation, communication and persuasion, and dynamism.

🏝️ Benefits

• Direct entry into a full payroll system.

• Fixed mobility bonus: S/ 100.

• Unlimited commissions and productivity bonuses.

• Training payment: S/108.00.

• Career advancement opportunities available from the third month.

• Sales reinforcements, dynamics, and spinning wheels during work hours.

• Discounts and corporate agreements: SODEXO vouchers, Yape, Plin, travel, health, among others.

• Educational agreements with IDAT, UPN, Zegel, and others.

• Family benefits.

• Promotion line available in 3 months.

• 100% virtual work.