Dutch Speaking, Customer Support Agent

This is a fully remote position, open to applicants in Greece, +5 more countries.

📋 Description

• Deliver exceptional customer support concerning lunch passes and food voucher services.

• Handle daily inquiries through phone, email, and live chat for clients who speak Dutch.

• Assist end-users and corporate partners with issues related to digital platforms and transactions.

• Keep precise records of customer interactions in the CRM system.

• Work collaboratively with cross-functional teams to escalate complex technical or administrative problems.

• Provide insights on user experiences to enhance customer satisfaction.

• Remain informed about product developments and internal policies.

⛳️ Requirements

• Native or fluent proficiency in Dutch (both spoken and written) is essential.

• Professional English language skills.

• A valid EU passport is mandatory for legal employment within the region.

• Prior experience in remote customer support or helpdesk roles is highly preferred.

• Capability to work independently from home while achieving high productivity and meeting performance KPIs.

• Strong interpersonal abilities and a genuine passion for the Customer Support Services industry.

🏝️ Benefits

• Comprehensive Paid Training.

• Health Insurance coverage.

• Monthly Performance Bonus.

• Two Additional Salaries Annually (13th and 14th salary).

• Flexibility to work remotely within Greece.

• Competitive Monthly Salary.