This is a fully remote position, open to applicants in Massachusetts.

• Assist in implementing analytics initiatives throughout Technical Operations.

• Spot opportunities for enhancing operations, optimizing costs, and tracking performance.

• Create and sustain dashboards and reporting solutions, ensuring data accuracy, usability, and alignment with business requirements.

• Produce actionable insights and aid in the development of presentations and business cases for stakeholders.

• Collaborate with business and IT teams to extract, transform, and analyze data from various sources.

• Engage in cross-functional projects, supporting deliverables, timelines, and coordination among teams.

• Contribute to the development and standardization of KPIs, metrics, and reporting frameworks.

• Bachelor’s degree in Business, Supply Chain, Business Analytics, Finance, Operations, or a related discipline.

• 3–5 years of experience in business analytics, finance within supply chain/manufacturing, or operations-oriented roles.

• Strong expertise in data visualization and BI tools (Power BI, Tableau, SharePoint).

• Advanced proficiency in Excel (Power Query, PivotTables, formulas); familiarity with SQL or data modeling is preferred.

• Experience with SAP ERP systems (preferably S/4HANA) and EDW (Data Warehouse or Lake) environments.

• Excellent analytical thinking and problem-solving abilities, with a keen attention to detail.

• Strong communication skills, capable of presenting insights clearly to both technical and non-technical audiences.

• Ability to juggle multiple priorities and work autonomously in a cross-functional setting.

• Comprehensive health benefits package including medical, prescription drug, dental, and vision coverage.

• Life and disability benefits.

• Pre-tax accounts.

• 401(k) with company contribution.

• Generous time off package including paid vacation, holidays, sick days, and paid parental leave.

TechOps Business Insights and Analytics Specialist

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