
Technical Writer
Posted Jun 20

Posted Jun 20
This is a fully remote position, open to applicants in Poland.
• Collaborating closely with product managers and engineers to strategize user-assistance projects, anticipate documentation requirements, and address challenges.
• Leading documentation initiatives throughout the entire development process, with support and direction.
• Managing scope deliverables, establishing timelines, consulting with subject matter experts, and producing written content.
• Acquiring proficiency in new documentation tools, techniques, and delivery methods as needed.
• Developing and sustaining various forms of technical documentation and application content targeted at Akamai customers.
• Crafting UI text and in-app guidance to assist customers in navigating Akamai products.
• Comprehending user objectives and collaborating with cross-functional teams to define the user assistance deliverables.
• Demonstrate exceptional communication and writing abilities in English.
• Possess analytical skills to interpret complex technical information.
• Be adept at producing clear, concise, and engaging content that guides users through product interactions.
• Have familiarity with content development tools and a strong understanding of Markdown.
• Bring experience in writing UI text, in-app guidance, product documentation, and API documentation.
• Show a willingness to challenge oneself and acquire new skills.
• Opportunities for professional development.
• Access to developmental programs, including GROW and Mentoring.
• Participation in internal events such as the APEX Expo.
• Resources like LinkedIn Learning available for continuous learning.
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