Technical Writer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Collaborating closely with product managers and engineers to strategize user-assistance projects, anticipate documentation requirements, and address challenges.

• Leading documentation initiatives throughout the entire development process, with support and direction.

• Managing scope deliverables, establishing timelines, consulting with subject matter experts, and producing written content.

• Acquiring proficiency in new documentation tools, techniques, and delivery methods as needed.

• Developing and sustaining various forms of technical documentation and application content targeted at Akamai customers.

• Crafting UI text and in-app guidance to assist customers in navigating Akamai products.

• Comprehending user objectives and collaborating with cross-functional teams to define the user assistance deliverables.

⛳️ Requirements

• Demonstrate exceptional communication and writing abilities in English.

• Possess analytical skills to interpret complex technical information.

• Be adept at producing clear, concise, and engaging content that guides users through product interactions.

• Have familiarity with content development tools and a strong understanding of Markdown.

• Bring experience in writing UI text, in-app guidance, product documentation, and API documentation.

• Show a willingness to challenge oneself and acquire new skills.

🏝️ Benefits

• Opportunities for professional development.

• Access to developmental programs, including GROW and Mentoring.

• Participation in internal events such as the APEX Expo.

• Resources like LinkedIn Learning available for continuous learning.