Technical Services Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a reliable technical advisor to clients, identifying business challenges and crafting solutions that yield measurable ROI through integration and data strategy.

• Facilitate discovery sessions to pinpoint integration needs, data sources, migration scope, volume expectations, and associated risks.

• Convert client requirements into formal solution designs, which include integration architecture diagrams, data mapping documents, field transformation specifications, and migration runbooks.

• Manage the complete delivery of intricate integrations utilizing iPaaS platforms, ensuring Wrike integrates smoothly into the wider customer technology ecosystem.

• Create and configure automated workflows, triggers, and data synchronization patterns, incorporating robust handling for retries, errors, deduplication, and rate limits.

• Design and execute API-based integrations using REST/SOAP protocols, OAuth2 authentication, webhooks, and event-driven architectures.

• Keep accurate and thorough technical documentation, including flow diagrams, activity diagrams, and functional specifications.

• Lead large-scale data migration projects from source analysis to cutover, covering ETL design, field mapping, transformation logic, data cleansing, validation, and reconciliation.

• Develop and implement migration test plans to guarantee data integrity, record accuracy, and lossless delivery.

• Create and maintain cutover and rollback plans, proactively addressing migration risks across extensive datasets.

• Work with structured data formats such as SQL, CSV, and JSON, and apply scripting for transformation and automation tasks.

• Conduct knowledge transfer sessions and produce user guides, admin runbooks, and training materials for both technical and non-technical audiences.

• Proactively diagnose, test, and enhance integration and migration solutions post-deployment to ensure continuous reliability and performance.

• Establish monitoring and alerting frameworks for live integrations to detect issues before they impact customers.

• Develop in-depth expertise across Wrike’s product suite, integration capabilities, and the broader enterprise application ecosystem.

• Contribute to internal knowledge bases, reusable assets, and process enhancements that improve the quality and consistency of customer delivery.

• Act as a technical resource for internal teams regarding integration strategies, migration methodologies, and platform features.

⛳️ Requirements

• Minimum of 4 years of experience in Solutions Consulting, Technical Implementation, Post-Sales Engineering, or a comparable role.

• Bachelor’s degree or equivalent practical experience required.

• Proven history of delivering complex SaaS implementation projects that involve enterprise integrations and large-scale data migrations.

• Practical experience with iPaaS platforms like Workato, TIBCO, Dell Boomi, or MuleSoft, including design, build, and production deployment.

• Strong knowledge of REST and SOAP APIs, JSON data structures, authentication methods such as OAuth2 and SAML, and webhook architectures.

• Proficient in SQL for querying, transforming, and validating relational data.

• Experience handling large, structured datasets.

• Scripting skills in Python, JavaScript, or similar languages for data transformation, automation, and integration tasks.

• Demonstrated experience in leading data migration projects, covering field mapping, ETL logic, data cleansing, validation, and reconciliation.

• Familiarity with data visualization tools like Power BI or Tableau.

• Understanding of enterprise application integration trends, data governance principles, and considerations for PII or regulated environments.

🏝️ Benefits

• Flexible Time Off (FTO)

• Company 401(k) Match

• Parental Leave: 18 Weeks Maternity / 4 Week Paternity

• 2 Volunteer Days

• Health (medical, dental & vision) Insurance (EEs + Dependents)

• Disability (STD, LTD) & Life Insurance Plans (2x Salary, Capped)

• Working from Home Allowance ($40 / Monthly)

• $500 Working from Home home office set-up Stipend