SVP, Commercial Lines

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of revenue growth, profitability, retention, and operational performance within the Commercial Lines portfolio.

• Formulate and implement strategies to boost new business production, enhance cross-sell penetration, and foster organic growth.

• Guide HUB Leaders, producers, and sales leadership teams to promote accountability and consistent production outcomes.

• Fortify carrier partnerships, manage market access, and ensure competitive placement strategies across key commercial segments.

• Standardize processes, key performance indicators (KPIs), reporting, and service delivery models to enhance efficiency and client results.

• Recruit, develop, and retain commercial leaders, producers, and service professionals.

• Assess, integrate, and optimize acquired agencies and commercial books of business.

• Contribute to the formulation of company strategy, market expansion, and long-term growth initiatives as a member of the senior leadership team.

• Ensure outstanding commercial client service while maintaining retention and account profitability.

• Advocate for tools, systems, and data-driven decision-making to elevate producer effectiveness and operational scalability.

• Achieve or surpass Commercial Lines revenue and EBITDA targets.

• Enhance organic growth and producer productivity.

• Boost retention across critical commercial client segments.

• Implement standardized operating metrics, reporting, and accountability processes.

• Execute integration and optimization plans for acquired commercial operations.

• Strengthen leadership succession planning and bench depth.

• Improve collaboration among Commercial Lines, Personal Lines, Benefits, and Corporate functions.

⛳️ Requirements

• Over 15 years of progressive leadership experience in commercial insurance brokerage or agency operations.

• Proven track record of managing large-scale business units with accountability for growth, profitability, and operational performance.

• Experience leading multi-location teams, including producers, sales leaders, service teams, and operational staff.

• Extensive knowledge of middle market, large commercial, specialty, and risk management solutions.

• Ability to establish executive-level carrier partnerships and negotiate market opportunities.

• Proven history of driving significant organic growth through producer recruitment, development, and accountability.

• Experience in integrating acquired agencies and aligning their systems, processes, and cultures.

• Strong communication and leadership abilities with the capacity to influence at all organizational levels.

• Active Property & Casualty license is required.

• Experience leading a regional or national commercial insurance platform.

• Background in private equity-backed brokerage.

• Multi-state insurance operations leadership experience.

• Experience implementing performance scorecards and frameworks for producer accountability.

• Advanced understanding of agency management systems, analytics, and commercial service models.

• Familiarity with an agency management system and service-metrics reporting.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Opportunities for professional development and growth.

• Flexible work arrangements and a supportive work environment.