Supervisor, Hospital Billing

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Oversees the operations of the Hospital Billing Department concerning claims, follow-up, credits, variances, and denials for hospital-based services.

• Ensures sufficient staffing for Hospital Billing activities.

• Monitors and approves Paid Time Off (PPL) in line with organizational and departmental policies.

• Offers resource support to staff regarding departmental responsibilities, operations, computer systems, and procedures.

• Establishes productivity targets and generates reports to evaluate performance.

• Regularly reviews staff goals and performance metrics.

• Provides feedback on productivity and quality to team members.

• Prepares staff evaluations and implements corrective actions as necessary.

• Reviews billing reports and dashboards for accuracy.

• Participates in the recruitment process for new hires.

• Guides new employees through departmental policies and procedures.

• Investigates and resolves issues raised by parents, physicians, payers, and various departments.

• Aids in the formulation of process improvement initiatives.

⛳️ Requirements

• Bachelor's Degree in Business Administration or a related field.

• A minimum of 2 years of supervisory or leadership experience in hospital or large physician office billing.

• Strong understanding of hospital patient accounting procedures.

• At least 2 years of experience in hospital accounts receivable collections.

• Experience with computer applications, particularly spreadsheets.

• Capability to analyze issues affecting billing and collection efficiency.

• Excellent verbal and written communication skills.

• Strong analytical and critical thinking abilities.

🏝️ Benefits

• Health insurance.

• Employee engagement initiatives.

• Recruitment programs.

• Performance management support.

• Opportunities for professional development.