Staff Software Engineer – Trust & Safety

This is a fully remote position, open to applicants in Hawaii.

📋 Description

• At Rula, fostering high levels of trust with payers, patients, and providers is the cornerstone of accessible mental healthcare.

• We are in search of a Staff Software Engineer to take on the pivotal role as the founding leader of our emerging Trust & Safety Engineering team.

• Act as the primary architect of our digital defenses, spearheading product-driven implementations that allow us to fulfill, audit, measure, and enforce essential Trust & Safety policies.

• Champion both product architecture and operational, process-oriented solutions—developing robust custom tools to identify and address threats such as fraud, billing discrepancies, and credential misuse.

• Create a completely new engineering domain from the ground up, mentor senior engineers, and develop scalable systems that safeguard a crucial mental health ecosystem.

⛳️ Requirements

• A minimum of 8 years of experience.

• At least 1 year of experience working on Trust & Safety systems in any capacity.

• A minimum of 1 year of experience in building a new team from the ground up.

• Proven experience working within cross-functional teams to bridge the divide between technical and non-technical stakeholders.

• Full-stack experience in developing modern database-backed (SQL/No-SQL) web applications.

• Proficiency in microservice development.

• Experience mentoring colleagues, reviewing architectures, and establishing design patterns.

• Skilled in managing all phases of the development lifecycle: planning, specification, execution, and post-launch maintenance to measure success.

• Proven track record working on highly complex projects with a focus on delivering sustainable outcomes.

🏝️ Benefits

• 100% remote work environment: Flexible working hours to promote a healthy work-life balance, ensuring that you can meet both your professional and personal obligations (candidates must be based in the United States; currently not hiring in Hawaii).

• Competitive compensation and benefits: Full transparency regarding pay ranges regardless of your location within the United States.

• Comprehensive health benefits: Including medical, dental, vision, life insurance, disability coverage, and FSA/HSA options.

• Access to a 401(k) plan: Begin saving for your future.

• Generous time-off policies: Including two company-wide shutdown weeks each year for self-care (applicable for most employees).

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering.

• Employee Assistance Program (EAP): Supporting your mental and physical well-being.

• Quarterly department stipend: To fund fun team-building activities or in-person gatherings.

• Community and employee resource groups: Join groups that celebrate employee identities and lived experiences, fostering a sense of community and belonging for everyone.

• Home office stipend: A new hire home office stipend along with a $50 monthly stipend to help cover internet or cell phone expenses.

• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend.