Social Media Manager, Virtual Assistant

📋 Description

• Oversee and expand social media channels, focusing primarily on Facebook and Instagram.

• Design and implement both organic and paid social media strategies.

• Create and sustain a reliable content calendar.

• Arrange and distribute provided content across various platforms.

• Analyze campaign effectiveness and engagement metrics.

• Assist in lead generation efforts utilizing Meta platforms.

• Handle and follow up with leads generated through social media initiatives.

• Reach out to potential NDIS participants and support workers.

• Maintain professional communication and manage relationships effectively.

• Monitor lead progression and update systems as necessary.

• Oversee back-office administrative responsibilities.

• Update and manage CRM systems and participant documentation.

• Organize and maintain digital documents and files.

• Facilitate daily operational coordination.

• Ensure precise data entry and record maintenance.

• Keep lead and client records clean and organized.

• Assist in improving workflows and processes when needed.

⛳️ Requirements

• Proven experience in managing both organic and paid social media campaigns.

• Excellent communication and customer engagement abilities.

• Prior experience in a Virtual Assistant or administrative support position.

• Capability to effectively manage leads and follow-up processes.

• Highly organized with a keen eye for detail.

• Familiarity with tools and systems, including:

• Meta platforms (Facebook & Instagram).

• CRM systems.

• Google Workspace / Microsoft Office.

• Social media scheduling tools.

• Desirable qualifications include:

• Experience in healthcare, NDIS, or community services sectors.

• Knowledge of CRM systems and lead management processes.

• Understanding of Meta Ads Manager.

🏝️ Benefits

• Opportunity for professional development and growth.

• Flexible work environment.

• Collaborative team atmosphere.