Social Media Content Specialist, English + Other Languages

This is a fully remote position, open to applicants in Canada.

📋 Description

• Moderating and responding to comments on our clients' social media channels while utilizing their distinct brand voice.

• Crafting engaging and thoughtful content that encourages conversations and boosts interaction.

• Maintaining safe and respectful online communities that adhere to client guidelines.

• Reporting issues, insights, or emerging trends to the internal team as necessary.

• Serving as a genuine extension of our clients’ brands by grasping their strategy, tone, and target audience.

⛳️ Requirements

• Excellent written communication skills in English (spelling, grammar, clarity) along with a strong cultural awareness.

• Experience in managing social media platforms, particularly in moderation and engagement.

• Capability to write for brands and adjust tone for diverse audiences.

• Knowledge of all major social platforms such as Facebook (account usage may be required based on client needs).

• Ability to connect with a wide range of content topics (e.g., technology, retail, food, hospitality, tourism, health, pharmaceuticals).

• Strong organizational abilities, dependability, and outstanding customer service instincts.

• Access to reliable, high-speed internet suitable for remote work.

• Not mandatory, but preferred - fluency in one or more of the following languages: French, Spanish, Turkish, German, Arabic, Hebrew, Finnish, Swedish, Danish, Norwegian, Korean, Japanese, Thai, Greek.

🏝️ Benefits

• 100% remote from the very first day - and this will always be the case.

• Become a part of a creative, supportive, and dynamic team.

• Collaborate with exciting global brands.

• Play a role in fostering a people-first culture that emphasizes authenticity and inclusion.