Social Media Content Specialist – Bilingual English/French

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and engage with comments on clients' social media platforms, ensuring consistency with their brand tone and voice.

• Create insightful and captivating content to encourage dialogue and boost engagement.

• Assist in fostering safe and respectful online communities that adhere to clients' guidelines.

• Recognize and report issues, trends, or insights to the internal team as necessary.

• Cultivate a comprehensive understanding of client brands, including their strategy, tone, and target audience.

⛳️ Requirements

• Exceptional written communication skills (spelling, grammar, clarity) in both English and French, accompanied by strong cultural awareness.

• Proven experience in managing social media platforms, particularly in moderation and community engagement.

• Capability to write for various brands and tailor tone to different audiences.

• Familiarity with major social media platforms (e.g., Facebook) — a personal account may be necessary based on client requirements.

• Comfortable discussing a variety of subjects (technology, retail, food, hospitality, travel, healthcare, pharmaceuticals, etc.).

• Outstanding organizational skills, dependability, and a customer-service mindset.

• Access to a stable high-speed internet connection for remote work.

🏝️ Benefits

• A variety of benefits, including medical and dental coverage, an RRSP, paid time off, and/or other perks, are provided to all hourly-paid employees working a minimum of 22 hours per week.