SME – Change Management

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform stakeholder analyses to determine who is impacted by changes, their needs, and who influences adoption.

• Execute impact analyses that involve changes to workflows, roles, processes, and systems.

• Create implementation plans that outline the sequencing, readiness activities, and necessary actions before, during, and after a change.

• Identify risks associated with change activities and communicate them to program leadership.

• Develop change and communication materials, including readiness assessments, communication plans, roadmaps, training plans, and resistance management strategies.

• Collaborate with clinical and operational leaders to garner support for the change and manage any resistance.

• Monitor adoption and readiness, providing progress updates to the program and the customer.

• Coordinate with training, communications, and informatics teams to ensure change activities align with delivery timelines.

• Contribute change management content to program reports and deliverables.

⛳️ Requirements

• A Master's degree.

• A minimum of ten (10) years of relevant professional experience.

• Proven experience in leading organizational change initiatives within large or complex organizations.

• Proficiency in conducting stakeholder analyses, impact analyses, and implementation planning.

• Experience in identifying and reporting risks related to organizational changes.

• Skilled in briefing and collaborating with senior leaders.

• Capability to obtain and maintain the necessary VA background investigation.

• Desired: Prosci certification or an equivalent change management certification.

• Desired: Experience supporting the VA, VHA, DoD, or other federal health programs.

• Desired: Experience with change management in a unionized environment.

• Desired: Experience in electronic health record rollout or improvement initiatives.

• Desired: Experience in a SAFe or other Agile delivery environment.

• Desired: Familiarity with government contract deliverables and reporting.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance-based incentives.

• Opportunities for professional development and growth.

• Flexible work arrangements.

• Supportive and inclusive work environment.