SIU Investigator – Part-time

This is a fully remote position, open to applicants in Canada.

📋 Description

• Plan, coordinate, and execute investigations, which involve identifying and interviewing both police and civilian witnesses to obtain detailed statements.

• Collect, preserve, and analyze evidence in compliance with relevant laws, rules of evidence, and SIU operational policies.

• Engage and collaborate with external experts for forensic examinations and evidence gathering.

• Conduct inspections of collision and arson sites, including vehicles and structures.

• Document scenes through photography, measurements, and thorough observations.

• Analyze vehicle systems, such as crash dynamics, ignition systems, locks, transponders, airbags, seatbelts, and structural components.

• Prepare collision reconstructions, technical diagrams, and illustrations of scenes.

• Manage a comprehensive caseload, ensuring that files are maintained with quality, accuracy, and within set timelines.

• Maintain complete and precise case files, including notes, authorizations, and digital evidence.

• Draft detailed investigative reports, case notes, and disclosure materials for law enforcement.

• Conduct quality control on reports to ensure accuracy, clarity, and appropriate formatting.

• Work in partnership with claims adjusters, examiners, appraisers, and managers to provide updates and recommendations.

• Support legal processes by recommending and attending Examinations Under Oath and assisting legal counsel.

• Monitor file progress, identify cases with “no result,” and recommend next steps before reporting.

• Ensure compliance with budgets, capture all billable work, and complete invoicing in a timely manner.

• Coordinate with administrative staff to guarantee proper file setup and documentation management.

• Receive and manage new assignments from various intake channels.

• Maintain client relationships and provide ongoing communication, insights, and updates.

• Assist with business development and marketing initiatives as needed.

• Mentor and offer guidance, feedback, and support to junior staff members.

• Collaborate with senior management on regional planning, budgeting, and strategic initiatives.

⛳️ Requirements

• A minimum of 5 years of experience in a specialized investigation setting, including law enforcement, corporate investigations, or insurance.

• At least 2 years of direct experience in special investigations.

• A post-secondary degree or diploma in a related field (criminology or equivalent; a background in legal studies and/or psychology is an asset).

• A private investigator's license is required.

• A valid full driving license is necessary.

• Industry-related designations or membership in associations are advantageous.

• A comprehensive understanding of investigative processes, planning, and court preparations; court experience is preferred.

• Goal-oriented, self-motivated, persistent, and capable of working independently with minimal supervision.

• Strong interpersonal skills, with the ability to build and maintain relationships and deliver excellent customer service.

• Exceptional oral and written communication skills, with the ability to produce detailed, comprehensive reports.

• Highly organized, detail-oriented, and adept at managing multiple tasks efficiently.

• Proficient in MS Office (Word, Excel, PowerPoint) and comfortable utilizing online research tools.

• Experience in conducting investigations, including mobile and foot surveillance for insurance or corporate cases.

• Knowledge of the Insurance Act, Statutory Accident Benefits Schedule, standardized property policies, claims processes, and relevant documentation (e.g., Non-Waiver Agreements).

• Advanced problem-solving, analytical thinking, and link analysis skills.

• Demonstrates tact, discretion, integrity, and confidentiality when handling sensitive information.

• Patient, empathetic, and sensitive to the needs of individuals involved in investigations.

• Positive, enthusiastic, and collaborative, capable of influencing and energizing team members.

🏝️ Benefits

• Competitive salary of $30.00 CAD per hour.

• Opportunity for paid overtime.

• Company-provided cellphone, laptop, and video surveillance camera.

• Perks include discounted gym memberships and shopping discounts.

• Employee referral incentives.

• Opportunities for learning and professional growth.

• A business casual work environment.

• A supportive and collaborative team atmosphere.