Site Payments Associate – FSP

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Provides administrative, reporting, contractual, and financial assistance to the department concerning the processing of payments to FSP investigative sites.

• Generates payments, inputs budgets, conducts reconciliations, etc., in accordance with procedural documents and site contracts.

• Gathers data from various sources to facilitate payments to sites.

• Inputs budgets and updates SVTs; conducts study reconciliations.

• Oversees refunds, credit notes, late payment fees, pre-payments, or investigator reimbursements.

• Ensures compliance with country-specific regulations that influence the ability to process payments.

• Manages payment duties and workflows to meet contracted deadlines and project deliverables.

• Develops and nurtures relationships with study sites and occasionally interacts with clients regarding payment-specific matters.

• Addresses study-related escalations and resolves payment-related issues.

• Appropriately identifies project risks.

• Guides study teams on site payment procedures, including setting expectations regarding the requirements and deliverables for site payments.

• May assist in training and providing guidance to junior team members.

⛳️ Requirements

• High / Secondary school diploma or its equivalent.

• Relevant formal academic or vocational qualification.

• Bachelor's degree preferred, ideally in the Finance sector.

• Prior experience in an international corporate setting, preferably in payment processing.

• Strong written and verbal communication skills, including proficiency in the English language.

• Excellent organizational skills, attention to detail, and self-management capabilities.

• Ability to efficiently manage multiple time-sensitive tasks.

• Adaptable and capable of reprioritizing workload to accommodate changing business demands.

• Proficient technical skills with a quick ability to learn new software; pre-intermediate MS Excel; preferred experience with Clinical Trial Management Systems (CTMS), Site Payment platforms, EDC, and financial systems.

• Solid understanding of ICH Good Clinical Practices, country regulations, and applicable tax laws relevant to all nonclinical and clinical aspects of project implementation, execution, and closure.

🏝️ Benefits

• Health insurance.

• Professional development opportunities.