Servicetechniker im Außendienst – POS, E-Health

This is a fully remote position, open to applicants in Germany.

📋 Description

• Installation, maintenance, and servicing of IT and cash register systems as well as e-health solutions on-site in pharmacies, medical practices, and retail environments.

• Execution of service operations according to established processes and checklists.

• Documentation of work using digital checklists on a tablet provided by us.

• Assistance with error analysis and resolution both on-site and via remote support.

• Integration of hardware and software components into existing IT environments as per specifications.

⛳️ Requirements

• Completed technical training or comparable qualification – career changers with a strong technical affinity and willingness to learn are also welcome.

• Initial practical experience in the technical support of POS systems (cash registers), medical IT systems, or similar devices is advantageous, but not mandatory.

• Basic knowledge of Windows operating systems, hardware, and network technology.

• You are customer-oriented, self-reliant, and willing to travel within the regional deployment area (approximately 150 km radius around your residence).

• Class B driver's license.

• Very good German language skills, both spoken and written (at least C1 level).

• Friendly demeanor and ability to work in a team.

🏝️ Benefits

• Continuous support from our central technical support team – you are never alone during your assignments.

• Structured onboarding and regular training for a secure start and your professional development.

• As a field technician, your travel time for customer visits is considered working time.

• A collegial, helpful team with an open culture and strong cohesion.

• Regulated and transparent compensation for overtime.