Field Service Engineer

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• The Field Service Engineer (FSE) will be tasked with addressing the daily service maintenance and repair requirements of Nova Biomedical equipment for customers.

• Develop and sustain effective business relationships with customers and colleagues, while also fulfilling necessary administrative responsibilities as needed and other assigned tasks.

• Frequent travel is required.

⛳️ Requirements

• Proficient level of English, both spoken and written.

• A minimum of three years of experience in the medical device or life sciences sectors is preferred.

• Experience in collaborating with both internal team members and external clients in a solution-oriented service framework.

• Background in diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.

• Experience in troubleshooting and addressing customer inquiries.

• A proven track record of reliability and accountability in all job responsibilities.

• Competent in computer skills, including MS Word, Excel, and Outlook.

• Exceptional analytical, interpersonal, and communication abilities, with the capacity to convey complex technical matters in a clear and understandable way.

• Ability to thrive in a fast-paced, self-directed, entrepreneurial setting.

• Resourceful and capable of working independently while learning on the fly.

• Strong time management capabilities.

• Flexibility to adapt to changing situations.

• Skills in decision-making, problem-solving, and creative thinking.

• Attention to detail is crucial.

• Ability to manage multiple tasks with shifting priorities.

• Capacity to work effectively in a high-pressure environment.

• Demonstrates ethical behavior and trustworthiness.

🏝️ Benefits

• Our compensation and benefits programs are structured to comply with all relevant laws and regulations in each country where we operate. Specific offerings may vary by location to ensure adherence to local requirements and to provide employees with support that meets or exceeds regional standards.