Services Supervisor

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Regularly visit all stores within the network to assess service performance.

• Provide training for sales personnel, store managers, and leaders on the company's service offerings to ensure they are technically proficient and confident in sales discussions.

• Serve as a knowledge multiplier by imparting service-focused strategies, negotiation skills, and closing techniques.

• Track service sales KPIs, including adoption, conversion, penetration, and revenue.

• Identify challenges, objections, and bottlenecks that hinder service sales in the stores.

• Create action plans aimed at enhancing results and boosting the contribution of services to overall revenue.

• Ensure the standardization of service offerings, contracting, and after-sales processes.

⛳️ Requirements

• Focused on achieving results.

• Proficient in basic Microsoft Office applications (particularly Excel) and familiar with internal systems.

• Background in retail and store operations.

• Experience in selling services, insurance, or financial products is advantageous.

• Knowledge of sales and negotiation techniques.

• Capability to teach and develop individuals.

🏝️ Benefits

• Salary advance.

• Health insurance.

• Dental insurance.

• Travel allowance.

• Commission.

• Birthday leave.