Service Engineer, GCS

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Develops and executes a support strategy for customers in collaboration with cross-functional teams and the customer maintenance group, aiming to minimize equipment downtime and maintenance expenses.

• Conducts system installations, preventive maintenance, calibration, retrofitting, training, and troubleshooting.

• Identifies service issues and takes responsibility for resolving them until completion.

• Delivers technical expertise and value to clients.

• Responds to customer inquiries regarding the system.

• Offers hardware development and consultation services.

• More experienced positions may contribute recommendations and insights for the development of next-generation products.

⛳️ Requirements

• Bachelor’s degree in electronics engineering or a related discipline.

• Experience collaborating with customers in the semi-test area is advantageous.

• Demonstrates a positive work attitude and a readiness to engage.

• Capable of working under pressure and adapting to ongoing changes in requirements.

• Testing or ATE experience is preferred.

• Proficiency in English is a plus.

• Experience with handler/prober hardware docking integration is beneficial.

• Willingness to travel for business as project demands dictate.

• ATE experience with on-site support at OSAT facilities is a plus.

🏝️ Benefits

• Teradyne provides a range of comprehensive health and well-being benefit programs, including medical claims.

• Group insurance.

• Retirement plans.

• Paid vacation and holidays.

• Tuition assistance programs.

• And more.