Senior Ultrasound Clinical Account Specialist, Cardiac Sonographer – Cardiac Imaging & Structural Heart

This is a fully remote position, open to applicants in Louisiana, +1 more state.

📋 Description

• Deliver specialized clinical product and technical support as well as training on AcuNav™ and SOUNDSTAR™ catheters during electrophysiology and interventional cardiology procedures.

• Educate physicians and EP laboratory staff on electrophysiology systems and catheter equipment, including CARTO®, CARTOSOUND™, CARTOMERGE™, and the Stockert RF generator.

• Provide customers with education on electrophysiology products and share technical and clinical information along with in-service training.

• Offer best practices to enhance customer value.

• Recognize potential sales opportunities utilizing consultative selling methods.

• Raise awareness of electrophysiology solutions and assist Territory Sales Managers in connecting with key decision makers.

• Organize and coordinate customer case support.

• Collaborate with regional teams, Territory Managers, EP Clinical Account Specialists, Ultrasound Clinical Account Specialists, Marketing, Field Service Engineers, and Regional Business Directors.

• Maintain ongoing communication with external partners and cultivate customer relationships across EP/IC labs and hospital stakeholders.

• Keep abreast of product instructions for use, best practices, troubleshooting, scientific literature, and new product information.

• Address requests in high-pressure environments and devise solutions through diagnostic discussions.

• Mentor new members of the electrophysiology commercial team as requested.

• Carry out other assigned responsibilities.

⛳️ Requirements

• A minimum of a bachelor's degree or 4 years of relevant professional work or military experience.

• At least 2 years of experience in a clinical echocardiography lab.

• Must hold certification as a Registered Cardiac Sonographer (RCS) or Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.

• Advanced knowledge in clinical ultrasound and echocardiography.

• Clinical understanding of the healthcare industry, disease states, and therapeutic and institutional trends.

• Valid driver's license issued in the United States.

• Advanced clinical expertise in cardiac ablation and cardio imaging.

• Technical knowledge of electrophysiology technology, advancements, and the business landscape.

• Willingness and capability to travel up to 40% overnight locally, regionally, and nationally, sometimes with short notice.

• Ability to work in hospital laboratory environments, attend live patient cases, wear protective gear, and adapt to variable hours.

• Capacity to lift up to 60 lbs.

• Strongly preferred: Experience in Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry.

• Preferred industry certifications: CEPS (IBHRE), RCES/RCIS.

• Experience with highly complex technical systems and/or in critical patient care environments.

• Proficient in effective and timely communication with co-workers and patient care teams.

• Ability to work independently and adapt flexibly in a dynamic setting.

• Strong critical thinking and problem-solving skills in high-pressure situations.

• Capability to convert extensive data into actionable insights.

• Eagerness to learn and develop new skills.

🏝️ Benefits

• Commission-based compensation structure.

• Equal Opportunity Employer.

• Inclusive interview process with support for reasonable accommodations.

• Regular updates from the recruitment team throughout the hiring process.

• Country-specific guidance on checks.

• Short recorded video interview with recruiter assistance during the hiring process.