Senior Solution Consultant – AI Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• Act as the AI subject-matter expert throughout the pre-sales process, assisting prospects and clients from private practice, corporate legal, government, and academia in understanding how generative AI addresses their specific workflow challenges.

• Create and present demonstrations, proof-of-concepts, and design-thinking workshops that illustrate the capabilities of CoCounsel and Thomson Reuters' Generative AI-enabled platform.

• Collaborate with account teams to refine deal strategies, determine the most suitable solutions, and address any technical objections that may hinder a sale.

• Conduct education sessions on features/releases and enable use-cases so that both new and existing clients can quickly harness the full value of the offerings.

• Develop and implement client success plans and value assessments to enhance retention and growth.

• Represent Thomson Reuters publicly as an authority on AI in the legal sector through webinars, conference presentations, and industry speaking opportunities.

• Keep abreast of the AI landscape by converting emerging capabilities into actionable, defensible use cases for legal, government, and academic audiences.

⛳️ Requirements

• Proficiency in discussing generative AI and agentic workflows, with the ability to translate that knowledge into legal-specific use cases that would be trusted by a General Counsel or managing partner, covering both litigation and transactional aspects.

• Over 5 years of experience in solution consulting, pre-sales, or a similar client-facing technical role, preferably in a B2B context; experience in public sector/government procurement is advantageous.

• Ability to be the most knowledgeable person in the room regarding product and technology without dominating the conversation, demonstrating a strong presence with senior executives, partners, and large audiences.

• Experience navigating a complex, matrixed organization and the skill to influence without formal authority.

• Excellent analytical skills, keen attention to detail, and the creativity to design impactful demos or workshops.

• Proven ability to manage multiple client engagements and deadlines effectively without compromising quality.

• Bachelor's degree or equivalent experience; a JD with practical experience is a significant advantage.

• Proficient in Microsoft 365 and capable of quickly adapting to new web-based platforms.

• Bilingual proficiency in English and French is a plus.

🏝️ Benefits

• Flexibility & Work-Life Balance: Flex My Way encompasses a range of supportive workplace policies aimed at helping employees manage their personal and professional obligations, whether it involves family care, community service, or taking time for personal rejuvenation.

• Career Development and Growth: We nurture a culture focused on continuous learning and skill enhancement, equipping our talent to address future challenges and provide meaningful solutions.

• Industry Competitive Benefits: Our comprehensive benefits package includes flexible vacation options, two company-wide Mental Health Days, access to the Headspace app, retirement savings plans, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellness.

• Culture: We have a globally recognized and award-winning reputation for promoting inclusion, belonging, flexibility, work-life balance, and more.

• Social Impact: Contribute to your community through our Social Impact Institute, which offers employees two paid volunteer days off each year, along with opportunities to engage in pro-bono consulting and Environmental, Social, and Governance (ESG) initiatives.