Senior Software Engineer – Production Engineering

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Take charge of production operability by resolving complex issues, enhancing system visibility, and preventing recurring problems at their origin.

• Manage the health of production services — from issue detection through resolution to preventive measures.

• Enhance mean time to detect (MTTD), mean time to resolve (MTTR), and reduce recurrence rates of issues.

• Identify systemic challenges and eradicate persistent problems through code modifications, architectural enhancements, and improved operational tools.

• Boost observability across services — including logs, metrics, and alerting — to facilitate quicker diagnosis and resolution.

• Design and refine debugging workflows, runbooks, and internal tools for engineers.

• Lessen operational burdens by simplifying systems to understand, operate, and troubleshoot.

• Collaborate closely with product teams to integrate production insights back into design and development processes.

• Mitigate support and incident load by addressing root causes and enhancing system design, rather than merely fixing individual issues.

⛳️ Requirements

• A minimum of 4 years of software engineering experience with a focus on the ownership of production systems, reliability, or operational enhancements.

• Strong backend development skills (Ruby, Node.js, or similar technologies).

• Comprehensive understanding of REST APIs, service contracts, and principles of software design.

• Experience working across backend services, APIs, and production environments.

• Background in building and managing services in AWS or comparable cloud platforms.

• Solid knowledge of distributed systems, cloud-native architectures, and CI/CD practices.

• Familiarity with observability, production debugging, and incident response protocols.

• Willingness to participate in a mandatory 24/7 on-call rotation.

• Experience in responding to production incidents and contributing to reliability enhancements.

• Familiarity with, or a keen interest in, AI-powered development tools (e.g., GitHub Copilot, ChatGPT, Cursor).

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Remote work options