Senior Software Engineer – Grafana Databases, Managed Services

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Managing and enhancing over 100 multi-cloud streaming clusters along with associated database infrastructure.

• Identifying and resolving cross-layer failure modes (such as object storage latency, noisy neighbors, control-plane bottlenecks, and query performance regressions).

• Crafting secure upgrade and rollout strategies at scale.

• Enhancing observability, automation, and operational ergonomics.

• Collaborating closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance.

• Engaging directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, and compression trade-offs.

• Acting as a primary escalation point and being on-call for relevant incidents.

• Managing relationships with all system vendors, including WarpStream Labs and others.

⛳️ Requirements

• Over 6 years of engineering experience, including significant time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.

• Experience managing distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends), including technologies like Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.

• Strong expertise in Kubernetes within AWS, GCP, or Azure, along with familiarity with infrastructure-as-code tools (such as Helm, Terraform, Jsonnet, etc.).

• Solid grasp of distributed systems design and the trade-offs involved in large-scale systems.

• Proficient in at least one programming language (Go is preferred, but not mandatory).

• Familiarity with Linux internals, networking, cloud storage, and performance/scaling behavior.

• Experience in participating in blameless incident response and writing high-quality post-incident reviews.

• Excellent communicator capable of collaborating across teams and working independently.

• Inquisitive, pragmatic, action-oriented, and kind (this is essential!).

🏝️ Benefits

• 100% Remote, Global Culture

• Scaling Organization – Engage in meaningful work in a high-growth, constantly evolving environment.

• Transparent Communication – Anticipate open decision-making and regular company-wide updates.

• Innovation-Driven – Enjoy autonomy and support to deliver outstanding work and explore new ideas.

• Open Source Roots – Founded on community-driven values that influence our work culture.

• Empowered Teams – A high trust, low ego culture that prioritizes outcomes over optics.

• Career Growth Pathways – Clearly defined opportunities for career advancement and development.

• Approachable Leadership – Transparent executives who are involved, visible, and approachable.

• Passionate People – Join a team of intelligent, supportive individuals who are deeply committed to their work.

• In-Person onboarding - We aim for you to thrive from day one with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.

• Balance is Key - We maintain a global annual leave policy of 30 days per year, with three days reserved for Grafana Shutdown Days to allow the team to disconnect fully.