Senior Site Reliability Engineer, Production Support

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assist in the deployment, operation, and ongoing maintenance of a production service on Kubernetes.

• Oversee application health, availability, and performance metrics.

• Analyze and resolve production incidents utilizing logs, monitoring tools, and debugging techniques.

• Conduct log analysis with Splunk to determine root causes and address service-related issues.

• Work collaboratively with software engineers to enhance service reliability and operational effectiveness.

• Engage in incident response and production support tasks.

• Aid in initial debugging of UI-related issues related to Web Components.

• Contribute to the ongoing enhancement of automation, monitoring, and operational workflows.

• Assist in the support of CI/CD pipelines and cloud-native deployment methodologies.

⛳️ Requirements

• Over 5 years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Production Operations.

• Profound hands-on experience with Kubernetes in production settings.

• Experience in supporting cloud-native applications.

• Background in monitoring production systems and resolving complex incidents.

• In-depth knowledge of Splunk for log analysis and debugging purposes.

• Proficient in working within Linux environments.

• Understanding of networking principles and distributed systems.

• Strong skills in troubleshooting and root cause analysis.

• Exceptional written and spoken English proficiency (B2+).

🏝️ Benefits

• Competitive salary and laptop provided.

• Opportunities for professional development and training.

• Work with innovative cloud and container technologies.

• Flexible work arrangements and a collaborative team atmosphere.

• Contribute to organization-wide digital transformation initiatives.