Senior Salesforce, Fullstack Engineer – Cloud Communications

📋 Description

• Oversee the integration of cutting-edge web technologies, artificial intelligence, and cloud telephony solutions.

• Connect Salesforce Service Cloud with AWS Connect.

• Collaborate with US stakeholders to enhance "Voice of the Customer" experiences.

• Design and sustain integrations between Salesforce Service Cloud and AWS.

• Architect and implement full-stack web applications utilizing React and Node.js.

• Deploy and manage Agentforce along with AWS AI services.

• Administer and optimize AWS Lambda functions.

• Create documentation for intricate integration architectures.

• Serve as a liaison among Web, Salesforce, and DevOps teams.

⛳️ Requirements

• A minimum of 5 years of professional experience in Salesforce Development.

• At least 3 years of experience in Fullstack Web Development.

• Familiarity with AWS Connect or equivalent cloud-based call center solutions.

• Proficient in advanced or fluent English (both written and spoken) for direct collaboration with US clients.

• Bachelor’s degree in Computer Science, Software Engineering, or a comparable field of experience.

🏝️ Benefits

• CI&T is an equal-opportunity employer.

• We celebrate and appreciate the diversity of our CI&Ters’ identities and lived experiences.

• We are dedicated to fostering, promoting, and retaining a diverse, inclusive, and equitable workplace.

• Committed to creating a better tomorrow.

• Our teams achieve the greatest impact when individuals from all backgrounds collaborate to exchange and generate ideas.