Senior Sales Representative – San Jose/San Francisco

This is a fully remote position, open to applicants in California.

📋 Description

• Engages in results-driven planning for weekly sales calls, either in-person or virtually, within designated agency assignments.

• Offers prompt feedback and suggestions to management regarding market trends, service levels, and the effectiveness of Company initiatives.

• Addresses telephone and written inquiries, comments, questions, and concerns from agents and/or customers.

• Efficiently identifies and evaluates potential agency prospects.

• Chooses agencies that will foster mutually beneficial relationships, leading to profitable business for both the agency and the Company.

• Assists management with special projects beyond standard responsibilities.

• Completes seminars and courses to enhance team contributions through the application of enhanced knowledge and skills.

• Assists in interviewing and/or training newly hired employees as required.

• Responsible for the profitable development of agencies within assigned agency assignments.

• Encourages agents to quote and sell Mercury products to their customers.

• Implements the sales strategy aimed at increasing Mercury's market share within the assigned territory.

• Adjusts sales strategies in response to company objectives and industry conditions.

• Collaborates with other team members and departments to achieve company sales goals effectively.

• Provides mentoring and training to less experienced sales representatives.

• Maintains a robust pipeline of agent prospects.

• Communicates a need-based sales process that is mutually advantageous and addresses agency needs.

• Develops a strategic plan for assigned agencies to highlight opportunities and potential challenges.

• Demonstrates initiative and the capability to resolve complex issues with minimal oversight.

• Possesses comprehensive knowledge of Mercury’s systems and point of sales platform, assisting agencies as required.

• Ensures that agency teams receive complete training.

• Understands Mercury's focus and business appetites, leveraging opportunities to promote Mercury products.

• Clearly articulates the company’s position and seeks to engage with suitable agencies to meet objectives.

• Drives results through regular engagement with assigned agencies, utilizing effective communication supported by data and metrics to achieve a mutually agreed plan.

• Holds agency owners accountable for the goals set collaboratively.

• Capable of conveying and explaining challenging situations to gain buy-in.

• Provides consistent follow-up and follow-through with agency partners and Mercury team members.

• Employs data analytic tools to coach agents on overall performance within the assigned territory.

⛳️ Requirements

• Minimum: Bachelor's degree or equivalent experience in the industry.

• A valid driver’s license and an acceptable driving record as per Company policy are mandatory.

• Minimum: At least 5 years of sales experience, including a minimum of 3 years in the Property & Casualty insurance sector.

• Must possess strong professional written, verbal, and virtual communication skills to effectively collaborate and build relationships with agency staff and team members.

• Must be comfortable participating in video conference calls as necessary.

• Must interact professionally with agencies and other team members to achieve territory goals.

• Must effectively communicate to uphold Company policies on complex issues, provide technical guidance, and facilitate training sessions as required.

• Strong analytical skills to understand and interpret data.

• Business agility; capable of quick pivots and adjustments.

• Creative and resourceful approach to problem-solving.

• Able to work independently with minimal supervision to train agencies both virtually and on-site.

• Willingness to travel by airline 10% of the time for company meetings or events.

• Willingness to travel by automobile 90% of the time for on-site visits to agencies.

• Strong organizational and time management abilities.

• Capability to motivate, monitor, and develop assigned agencies to maintain a knowledgeable and well-trained agency force.

• Proficient negotiating and mediating skills to facilitate resolutions and explain Company policies.

• Ability to analyze complex reports and manage multiple projects simultaneously.

• Proficiency in Microsoft Office products is required.

• Working knowledge of CRM system(s) is essential.

🏝️ Benefits

• Competitive compensation package.

• Flexibility to work remotely from anywhere in the United States for most positions.

• Paid time off, including vacation, sick days, 9 paid Company holidays, and volunteer hours.

• Incentive bonus programs, with potential for holiday bonuses, referral bonuses, and performance-based bonuses.

• Comprehensive medical, dental, vision, life, and pet insurance options.

• 401(k) retirement savings plan with company matching contributions.

• A stimulating and engaging work environment.

• Opportunities for promotion.

• Education assistance for continued learning.

• Opportunities for professional and personal development.

• Company recognition programs for achievements.

• Health and wellness resources, including complimentary mental wellbeing therapy/coaching sessions, eldercare and childcare resources, and more.