Senior Manager, Product Design

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and refine the long-term product design vision for the Back Office, collaborating closely with the Director of Product, Director of Engineering, and executive stakeholders.

• Serve as a user advocate during strategic roadmap discussions, ensuring user insights are included in decision-making processes beyond just deliverables.

• Position design as a key player in leadership discussions, emphasizing its role in achieving product outcomes and fostering stakeholder buy-in.

• Establish the standards for design excellence within the Back Office and hold the team accountable to these benchmarks.

• Create processes, rhythms, and a shared ownership model to facilitate the intentional growth of a component library over time.

• Develop a phased documentation plan that enables continuous progress without diverting designers from product work.

• Set contribution norms to ensure designers engage consistently with the library, adding thoughtfully rather than inconsistently.

• Collaborate with engineering teams to minimize implementation discrepancies and establish a common language for design system decisions.

• Work closely with Product and Engineering leadership to influence roadmap priorities, ensure design intent is reflected in implementation quality, and represent design in leadership conversations.

• Define and monitor key design quality metrics that align with business goals, fostering a culture of presenting outcomes to leadership rather than just deliverables.

• Promote AI-assisted workflows that enable your team to operate more efficiently while maintaining high-quality standards.

• Lead, mentor, and inspire a team of product designers by providing design guidance and enhancing quality through regular critiques and collaborative efforts.

• Foster an environment where designers feel clear, supported, and confident to perform at their best.

⛳️ Requirements

• 7–10+ years of experience in product or UX design, including a minimum of 3–5 years in a management or design leadership position.

• Demonstrated success in leading design initiatives for intricate enterprise or B2B SaaS products.

• Background in food service, hospitality, supply chain, or other complex operational sectors.

• Experience in multi-product or platform settings that utilize shared design systems across various product lines.

• Understanding of enterprise B2B challenges, including complex user hierarchies, prolonged implementation cycles, and multistakeholder decision-making processes.

• Familiarity with operational or financial software, accounting workflows, multi-user environments, or similarly information-dense products.

• Proven ability to integrate design into leadership discussions, shaping product strategy, building stakeholder conviction, and advocating for users in critical decision-making scenarios.

• Experience in developing a component library or design system with a team, establishing processes, documentation practices, and contribution norms to advance the system.

• A history of measuring and communicating design outcomes—not just outputs—and leveraging data to advocate for design investments.

• Strong skills in cross-functional collaboration with Product and Engineering leadership, along with exceptional communication and storytelling abilities for both design and executive audiences.

• Proficiency in Figma and contemporary design tools, including AI-assisted workflows; comfortable operating in agile environments.

🏝️ Benefits

• Comprehensive benefits starting on day one, including medical, dental, vision, FSA, company-paid life insurance, and more, in addition to a 401(k) with company matching.

• Opportunities for growth. Take advantage of robust training, development, and competitive compensation.

• Emphasis on work-life balance. Our flexible PTO policy allows you to take time off as needed—no accrual necessary.