Senior Manager – Major Gifts Stewardship

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the planning and implementation of major donor stewardship interactions and process management.

• Manage CEO and executive leadership stewardship communications and acknowledgments.

• Organize the review, approval, tracking, and submission of donor correspondence.

• Compile and assess major donor outreach mailing/email lists, ensuring quality control and handling opt-in/opt-out reviews.

• Monitor stewardship deliverables and deadlines.

• Coordinate the production and distribution of impact reports, milestone recognitions, and follow-ups for events.

• Guide the planning and execution of the major donor reporting program along with the reporting calendar.

• Oversee the adoption and performance of the video messaging platform, including managing calendars, distribution lists, and staff training.

• Collaborate with the Philanthropy team to align donor interests with organizational priorities through internal communications.

• Manage stewardship communications and resources within Donor Engagement systems and Salesforce.

• Enhance CRM systems and processes to support frontline staff and major donors effectively.

• Utilize Salesforce and video messaging platform analytics to identify trends and refine stewardship strategies.

• Maintain up-to-date constituent records, donor preferences, and communications within the CRM.

• Spot and escalate data quality concerns with the Data Insights and IT teams.

• Ensure stewardship initiatives facilitate analysis, planning, and reporting.

• Act as a strategic thought partner across Donor Engagement, Philanthropy, Executive Operations, and Mission.

• Involve senior and executive leaders in complex donor strategies.

• Manage sensitive donor relationships and cross-functional communications with accountability and discretion.

• Assist in reporting on the progress and effectiveness of stewardship initiatives.

⛳️ Requirements

• Bachelor's Degree.

• A minimum of 5–7 years of progressively responsible experience in donor stewardship, fundraising operations, or major gifts within a nonprofit organization.

• Experience in supporting a major gift fundraising team.

• Strong knowledge of donor engagement and stewardship best practices.

• Demonstrated attention to detail.

• Experience in maintaining CRM systems, preferably Salesforce, and in tracking donor activities and preferences.

• Excellent organizational and project management capabilities.

• Ability to juggle multiple priorities and meet deadlines.

• Comfort in a collaborative, cross-functional team setting.

• Proficiency in Microsoft Office Suite: Outlook, Word, PowerPoint, and Excel.

• Occasional travel is required, approximately twice a year.

• Relevant coursework or certifications in nonprofit management, communications, or fundraising is advantageous.

• Familiarity with Canva or other design tools is a plus.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Life insurance.

• Flexible spending accounts.

• 403b retirement plan.

• Generous paid time off.

• Federal paid holidays.

• Wellness program.

• Employee assistance program.

• Annual incentive plan.

• Occasional travel approximately 2 times per year.