Senior Manager, Commercial Finance

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a strategic finance partner to commercial, operational, and business leaders, aiding in the assessment of growth opportunities, investment choices, business performance, and significant trade-offs across both cash-pay and insurance-covered sectors of the organization.

• Take ownership of and enhance planning and forecasting for critical business areas, including revenue, acquisition, retention, pricing, insurance mix, reimbursement, unit economics, marketing efficiency, margin, and other fundamental business drivers.

• Develop and maintain driver-based financial models that facilitate forecasting, scenario planning, resource allocation, business cases, and long-term strategic planning.

• Evaluate actual performance against forecasts/budgets, pinpoint the main drivers of variance, and convert findings into clear implications and actionable recommendations.

• Create business cases for new initiatives, products, pricing modifications, partnerships, payer/channel opportunities, marketing investments, bundles, or other commercial prospects, detailing financial impacts, key assumptions, sensitivities, risks, and decision points.

• Collaborate with business leaders to grasp the underlying economics of their areas, including input metrics, output metrics, operational drivers, and how business activities translate into revenue, margin, cash collection, and the P&L.

• Assist in analyzing insurance-related business drivers, such as payer mix, reimbursement rates, session economics, utilization, provider supply, claims performance, denial/rejection trends, collections, DSO, and revenue realization.

• Conduct in-depth analyses on intricate business inquiries, including customer acquisition economics, conversion, retention, cohort performance, CPA, LTV, channel mix, pricing, supply/demand dynamics, payer economics, and ROI.

• Prepare executive-ready materials for weekly business reviews, operational reviews, quarterly updates, board discussions, and strategic decision-making forums.

• Develop KPI reporting and performance management tools that assist leaders in understanding business health, identifying trends, and making informed decisions.

• Simplify large datasets and complex analyses into clear narratives, charts, and recommendations that comprehensively address the “what, why, so what, and now what.”

• Collaborate effectively with Revenue Cycle, Operations, Data Science, Analytics, Accounting, and broader FP&A teams to ensure financial analysis is precise, consistent, and based on trustworthy data and metric definitions.

• Identify areas for improvement in models, reporting, processes, and decision-making tools, focusing on scalability, accuracy, and business value.

• Promote financial discipline throughout monthly, quarterly, and annual planning cycles, ensuring clear targets, accountability, ownership, and visibility into risks and opportunities.

• Support ad hoc strategic initiatives and executive analyses that guide company-wide decisions.

⛳️ Requirements

• 5–7+ years of relevant experience in corporate finance, FP&A, investment banking, management consulting, or a similarly analytical capacity.

• A minimum of 1–2 years of Commercial Finance/FP&A experience is necessary.

• Experience in healthcare, digital health, online mental health, behavioral health, or a closely related insurance-covered healthcare business model is required.

• A thorough understanding of healthcare revenue models, including payer dynamics, reimbursement, revenue cycle management, claims, collections, DSO, and the operational drivers affecting revenue realization is essential.

• A bachelor’s degree is mandatory; an MBA or other advanced degree is an advantage.

• Strong comprehension of P&L dynamics, revenue drivers, unit economics, margin analysis, ROI, business cases, and driver-based forecasting is required.

• Advanced skills in financial modeling, including scenario analysis, sensitivity analysis, forecasting, and financial planning, are necessary.

• Strong commercial instincts and the ability to link financial outcomes to business performance, customer behavior, healthcare operations, payer dynamics, market dynamics, and operational decisions are crucial.

• Excellent analytical and problem-solving abilities, including the capacity to identify the “question behind the question” and focus analysis on essential business decisions, are required.

• High data fluency, with comfort working with BI tools, large datasets, metric definitions, and cross-functional data partners. Familiarity with SQL, Looker, Python, or similar tools is a plus.

• Experience with AI/LLMs to automate repetitive tasks and enhance the quality of models and analyses is beneficial.

• Strong written and verbal communication skills, with the capability to produce clear, concise, executive-ready materials, are necessary.

• Ability to synthesize complex financial, operational, and healthcare data into intelligible insights, implications, and recommendations for senior leaders is essential.

• Proven ability to build trust with business partners, influence cross-functional stakeholders, and constructively challenge assumptions is required.

• Highly organized, detail-oriented, and dedicated to producing accurate, high-quality work products are essential traits.

• A strong ownership mindset, with the ability to independently advance work, manage competing priorities, provide proactive updates, and know when to escalate issues, is necessary.

• Comfort with working in a fast-paced, ambiguous environment where priorities may shift, and the right solutions are not always apparent is crucial.

• Strong judgment, maturity, and executive presence, including the ability to respond calmly and credibly to questions, challenges, and pushback, are needed.

• Curious, proactive, and action-oriented; consistently seeking ways to enhance analyses, processes, decision-making, and business outcomes is important.

🏝️ Benefits

• Remote work with regular in-person bonding experiences sponsored by the company.

• Competitive compensation.

• Holistic perks program (including free therapy, employee wellness, and more).

• Excellent health, dental, and vision coverage.

• 401k benefits with employer matching contributions.

• An opportunity to contribute to something that transforms lives and is appreciated by many.

• Any piece of hardware or software that enhances your happiness and productivity.

• An amazing community of co-workers.