Senior Manager, Care Management – LTSS

This is a fully remote position, open to applicants in Kansas.

📋 Description

• Supervise care management for high-acuity, long-term care members

• Create and evaluate high-quality, cost-effective healthcare outcomes

• Direct care management teams in addressing member and provider needs throughout the care management process

• Provide direction and manage necessary long-term care management documentation for compliance with regulations and contracts

• Review policies and procedures, presenting findings to senior leadership

• Oversee work assignments and caseloads in accordance with state regulations, staff experience, and member requirements

• Manage and monitor team goals and objectives

• Collaborate medical service functions with other departmental operations

• Engage in significant or special projects

• Identify opportunities for process improvements and present suggestions to senior leadership

• Analyze and review member data to detect trends and enhance operational performance and quality of care

• Educate and equip long-term care management leaders with resources on key initiatives and member outreach

• Mentor and guide the team to enhance member and provider experiences and ensure high-quality care

• Oversee and coordinate training for team members

• Support strategies for onboarding, hiring, and training new staff

• Perform additional duties as assigned

• Adhere to all policies and standards

⛳️ Requirements

• Applicants must be residents of the state of Kansas

• A bachelor's degree is required

• Minimum of 6 years of relevant experience

• Previous management experience is essential

• Experience in leading larger teams in a dynamic environment is highly preferred

• Knowledge, responsibilities, and skills commensurate with the position level, or equivalent experience gained through relevant achievements

• Capability to oversee long-term care management for high-acuity members

• Ability to ensure adherence to federal and state regulations and contractual obligations

• Proficient in managing team assignments, caseloads, goals, and objectives

• Skill in analyzing member data to identify trends

• Competent in coordinating onboarding, hiring, and training processes

• Committed to complying with all policies and standards

🏝️ Benefits

• Competitive salary

• Health insurance coverage

• 401K retirement plans

• Stock purchase opportunities

• Tuition reimbursement options

• Paid time off in addition to holidays

• Flexible work arrangements including remote, hybrid, field, or office schedules

• Potential for incentive compensation