Senior Manager, Benefits

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the strategy, design, and roadmap for Marqeta's benefits programs both in the US and globally.

• Assess program performance and market trends; suggest modifications to plan designs, introduce new offerings, and implement cost-management strategies.

• Define and monitor benefits metrics while collaborating with Finance on budgeting, forecasting, and cost modeling.

• Act as a senior subject-matter expert and trusted advisor to People leadership and cross-functional teams.

• Oversee and develop the benefits function, including mentoring team members and managing broker and vendor relationships.

• Establish partnerships with People Partners, Payroll, Finance, Legal, and Talent teams.

• Manage vendor strategy, selection, RFP processes, negotiations, contracts, renewals, and performance against SLAs.

• Supervise vendor file feeds/integrations, benefits invoices, audits, and reconciliations.

• Manage benefits records and transactions in Workday, ensuring enrollment reconciliation with payroll deductions.

• Lead enrollment audits, implement systems and processes, conduct communication campaigns, and integrate benefits for mergers, acquisitions, or divestitures.

• Own the employee benefits experience, addressing complex escalations, Workday Help tickets, benefits inquiries, communications, and educational initiatives.

• Drive the annual Open Enrollment process, including strategy, planning, communications, system testing, and reconciliation.

• Plan and implement wellness events and wellbeing initiatives.

• Ensure compliance and governance of benefits, including regulatory filings, plan documents, nondiscrimination testing, and state reporting.

• Stay informed on benefits legislation and advise leadership on necessary adjustments.

⛳️ Requirements

• 8+ years of progressive experience in US benefits, encompassing program strategy and design.

• 3+ years of experience leading a benefits function, overseeing benefits staff, and/or directing work through brokers and vendors.

• Proven experience managing complete benefits renewal cycles, including strategy development, broker/vendor negotiations, open enrollment execution, and post-enrollment reconciliation.

• Extensive knowledge of health and welfare programs and benefits compliance, including ERISA, ACA, COBRA, HIPAA, NDT, and 5500s.

• Experience within scaling technology companies and in fast-paced, ambiguous growth environments.

• Background in supporting benefits integration for mergers, acquisitions, or divestitures.

• Some experience with international/global benefits administration.

• Familiarity with Workday Benefits.

• Advanced proficiency in Google Sheets or equivalent Excel skills, with a preference for working predominantly in Google Sheets.

• Exceptional executive communication, influence, and stakeholder management abilities.

• Capability to balance strategic program ownership with hands-on execution.

• Detail-oriented with strong accuracy, time management skills, and the ability to manage multiple priorities.

• Results-driven, proactive, and possessing sound judgment.

• Collaborative and customer-centric mindset.

🏝️ Benefits

• Annual bonuses for eligible employees.

• Multiple health insurance options available.

• Flexible time off policy – take what you need.

• Retirement savings program with company contributions and after-tax contributions.

• Equity options in a publicly-traded company and an Employee Stock Purchase Program.

• Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave.

• Access to free therapy sessions, financial and professional coaching, and legal advice.

• Monthly stipend to facilitate our remote work model.

• Annual “development dollars” to support personal and professional growth.

• Through Flex First, enjoy the freedom to live and work wherever you and your family can thrive.