Senior IT Systems Engineer, AI & Business Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Automate or enhance high-volume manual tasks (such as audit evidence collection, data gathering, and compliance reporting) by utilizing APIs and workflows to minimize manual effort and reduce human error.

• Develop integrations that extract data from systems of record (including Okta, Workspace, GitHub, security tools, Google Cloud, and Snowflake) and consolidate it in BigQuery for audit readiness and analytics.

• Create and implement agentic workflows that enable non-engineering stakeholders to engage with company data and reports through conversational interfaces, thereby decreasing their reliance on manual queries or information compilation.

• Take ownership of the operational lifecycle of integrations: overseeing monitoring, alerting, troubleshooting, and adapting them as business requirements evolve.

• Identify manual handoffs and repetitive tasks across IT, audit, and business functions, then develop automation or agent-driven solutions to eliminate these inefficiencies.

• Collaborate cross-functionally with business teams to understand pain points, translate them into technical solutions, and assess the impact on time savings and compliance readiness.

• Construct scalable, resilient, and secure systems.

⛳️ Requirements

• 5–7 years of experience in IT systems engineering, automation, internal web services, or a similar technical role.

• Proficient in scripting or programming (e.g., Python) for creating integrations and automation.

• Experienced in building agents and implementing end-to-end automation across systems using APIs, scripting, or workflow platforms.

• Hands-on experience with GCP (including Compute Engine, Cloud Functions, Cloud Run, BigQuery, and Cloud Storage) and familiarity with infrastructure as code (e.g., Terraform).

• Practical experience with GitHub or a comparable version control system, including CI/CD automation (such as GitHub Actions, automated testing, and deployments).

• Strong foundation in consuming and integrating APIs, including handling authentication, rate limits, retries, and failures in multi-system workflows.

• Experience integrating identity systems (Okta), security tools, and SaaS platforms into cohesive workflows.

• Capable of observability and runbook writing: designing monitoring, logging, and operational documentation to ensure systems can be maintained at scale.

• Proven experience collaborating with stakeholders to gather requirements and inform buy vs build decisions, including scoping POCs with vendors.

• Familiarity with LLM APIs (such as ChatGPT, Claude, Gemini).

🏝️ Benefits

• Premium medical, dental, and vision insurance plans.

• Generous paid parental and caregiver leave.

• 401(k) savings plan with matching contributions.

• Flexible PTO and generous company holidays, including Juneteenth and Winter Break.

• Flexible hours and a virtual-first work culture with a home office stipend.

• Financial advisor and financial wellness support.

• All-company in-person events once or twice a year, along with virtual events throughout the year to connect with team members and leadership.