Senior Full-Stack Developer, React, SQL, Amazon Connect, AWS

This is a fully remote position, open to applicants in California.

📋 Description

• Develop sophisticated UI features utilizing React, which includes custom CCP extensions and integrated agent tools.

• Create and enhance SQL data models that facilitate reporting, analytics, and operational processes.

• Construct integrations leveraging AWS Lambda, API Gateway, Step Functions, EventBridge, and Kinesis.

• Execute data ingestion and transformation patterns for CTRs and agent activities.

• Design secure, scalable APIs and microservices in accordance with AWS Well‑Architected principles.

• Engage in architectural design discussions aimed at modernizing contact center solutions.

• Provide mentorship to developers and uphold engineering standards.

• Diagnose complex issues spanning UI, API, AWS services, and the data layer.

• Assist in production troubleshooting across the complete AWS stack.

⛳️ Requirements

• A minimum of 5 years of experience in professional software development.

• Proficient in React with a strong understanding of hooks, state management, and component architecture.

• Practical experience with Amazon Connect, including CTR data, contact flows, and CCP customization.

• Solid foundation in SQL and relational database principles.

• Familiarity with event-driven architectures and streaming data technologies such as Kinesis and EventBridge.

• Knowledge of IAM, VPC, CloudFormation/SAM, and AWS security best practices.

• Experience with CI/CD processes and Git-based workflows.

• Preferred AWS Certifications: Developer Associate, Solutions Architect Associate/Professional.

🏝️ Benefits

• Generous and flexible vacation policy.

• Educational assistance program.

• Comprehensive health benefits.

• 401(k) employer matching.

• Leadership and technical development academies.