Senior Director, Customer Sales

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Enhance collaboration among system teams, including BODYARMOR and bottler partners, cultivating trust and shared accountability for customer outcomes.

• Oversee the formulation and implementation of annual business strategies for designated customers.

• Manage key relationships with Ahold Delhaize and Albertsons.

• Negotiate yearly agreements to optimize terms and facilitate mutual growth.

• Propel revenue, volume, market share, and financial management of trade and travel budgets.

• Utilize syndicated data platforms and innovative AI tools to craft compelling selling narratives.

• Collaborate cross-functionally on customer selling propositions, innovation strategies, and merchandising execution plans.

• Track performance metrics, identify areas for improvement, and implement corrective actions.

• Establish customer routines and collaboration forums, providing insights to key decision-makers.

• Provide mentorship and coaching to direct reports and support staff.

⛳️ Requirements

• 8–10 years of experience in managing national accounts within the consumer packaged goods sector.

• Experience in the beverage industry is highly preferred.

• A Bachelor’s degree or equivalent experience is required.

• Must reside in the Chicago, Illinois, or Boston, Massachusetts area.

• Proven track record in annual planning and complex negotiations with major retail clients.

• Proficiency in using Nielsen/IRI syndicated data and deriving advanced insights.

• Familiarity with AI tools and the ability to translate digital insights into actionable customer growth strategies.

• Strong financial insight and capability to manage trade investments and departmental budgets.

• Proficient in Microsoft Office suite and data visualization applications.

• Comfortable navigating CRM systems.

• Willingness to travel up to 50% across customer and bottler networks.

• A valid driver’s license is required.

• Motor Vehicle Record must comply with company standards according to the Driving Policy.

• Must be authorized to work full-time in the United States without requiring employment sponsorship.

🏝️ Benefits

• Annual incentive reference value percentage: 30%

• Comprehensive medical, financial, and/or other benefits, depending on the position.

• Commitment to a growth mindset and a culture of continuous learning.

• An inclusive culture and an Equal Opportunity Employer.