Senior Delivery Executive

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary delivery executive responsible for the successful completion of client projects.

• Lead comprehensive implementation projects for health plan programs from the initial phase through deployment and stabilization.

• Create and oversee detailed project plans, encompassing scope, timelines, deliverables, dependencies, and milestones.

• Coordinate various functional workstreams, including integrations, benefits, claims, provider operations, member services, and compliance.

• Identify risks and formulate proactive strategies for mitigation.

• Update executive sponsors, steering committees, and stakeholders on project status, risks, and impacts.

• Ensure that project activities comply with Medicare, Medicaid, Commercial, Exchange, and DSNP regulatory requirements as well as client operational objectives.

• Supervise issue tracking, escalation management, and resolution processes.

• Manage both internal and client-facing cross-functional resources to ensure timely and budget-compliant delivery.

• Promote process enhancements and facilitate knowledge transfer for long-term operational success following implementation.

⛳️ Requirements

• Over 15 years of relevant experience as a Delivery Executive and Project Manager; roles such as Lead or Senior Business Analyst do not qualify.

• Demonstrated success in managing large-scale implementations or operational programs within the healthcare payer sector.

• Strong understanding of claims, provider networks, utilization management, member services, benefits, and integrations.

• Capacity to manage multiple workstreams and intricate dependencies across technology and business operations.

• Proficiency in risk assessment, mitigation planning, and impact analysis pertaining to health plan operations.

• Outstanding communication, facilitation, and leadership abilities to influence senior executives and cross-functional teams.

• Experience with project management tools such as MS Project, JIRA, Smartsheet, or similar platforms.

• Bachelor’s degree in Business, Healthcare Administration, Information Systems, or a related field.

• PMP certification is highly preferred.

• Knowledge of TriZetto Facets, QNXT, HealthRules, or other core administration platforms for payers.

• Familiarity with CMS, Medicaid agency, or Exchange regulatory-driven implementations.

• Previous experience in client-facing project leadership and management in a consulting setting.

🏝️ Benefits

• Medical, dental, and vision insurance for employees and their dependents.

• 401(k) plan with a substantial employer matching contribution.

• Employee stock purchase program.

• Paid Time Off policy.

• Paid parental leave.

• Adoption assistance.

• Wellness Program offering complimentary annual health screenings and coaching.

• Bank at work services.

• On-site workshops.

• Continuous programs recognizing significant employee life events.