Senior Customer Success Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Act as a Strategic Partner to US Enterprise and Mid-Market Clients

• Facilitate growth into new markets

• Recognize upsell and cross-sell opportunities

• Establish and nurture strong relationships with stakeholders

• Offer tailored training and support to clients

• Assess client satisfaction and account well-being

⛳️ Requirements

• Over 5 years of experience in Customer Success with US Enterprise Clients

• Strong work ethic and a commitment to integrity

• Proficient in executive project management

• Familiarity with Salesforce and web-based technologies

• A background in HR/HRM/Workforce management is a plus

🏝️ Benefits

• Health insurance

• Flexible work arrangements

• Opportunities for professional development