Senior Customer Analytics and Sales Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Responsible for meeting sales, distribution, velocity, and profitability objectives through strategic, data-informed planning and execution.

• Spearhead collaborative business planning and implementation for LCL, Walmart, and other significant accounts.

• Utilize all accessible data and insight resources (NIQ, Customer Data, Numerator, US learning) to comprehend the business landscape and formulate strategies for growth activation.

• Create and present sales presentations, negotiate contracts, and drive profitable expansion.

• Manage distributor relationships to ensure alignment with Freshpet’s objectives and effective retail execution.

• Investigate and utilize AI tools to enhance efficiencies and improve operational methods.

• Establish robust partnerships with category managers and merchants to ensure the achievement of Freshpet’s goals.

• Lead digital shelf and e-commerce strategies to promote omnichannel growth and enhance Freshpet’s visibility and performance.

• Collaborate closely with marketing, supply chain, and finance teams to provide seamless customer solutions.

• Recognize opportunities and independently address issues, showcasing accountability and initiative.

• Advocate for a customer-focused approach, ensuring that customer needs are prioritized in decision-making processes.

• Promote collaboration and teamwork among internal and external partners.

• Communicate clearly and effectively with stakeholders at all organizational levels.

• Exhibit adaptability and resilience in a dynamic, fast-paced environment.

• Actively solicit feedback and pursue opportunities for continuous improvement.

⛳️ Requirements

• Bachelor’s degree in Business Administration or a related field.

• Over 7 years of experience in CPG sales or account management, ideally with LCL and Walmart.

• Strong preference for experience in CPG category management or related analytical roles.

• Proven experience collaborating with cross-functional teams to develop and implement innovative solutions for customer growth.

• Excellent analytical, negotiation, and presentation abilities.

• Bilingual proficiency in English and French is a plus.

🏝️ Benefits

• Remote working environment