Senior Creative QA Specialist

This is a fully remote position, open to applicants in Canada.

📋 Description

• You will serve as the final checkpoint for outbound creative materials — including copy decks, scripts, captions, and assets — prior to client delivery or publication.

• The initial focus will be on our Tier 1, high-compliance accounts, beginning with NutriMax.

• You will collaborate with Valen to establish a tiered client framework (low, medium, high compliance) and enforce strict claim-checking on regulated projects — such as pet health, supplements, and other areas where the distinction between "supports" and "cures" is not merely semantic, but legal.

• You will manage claim libraries, do-not-say lists, and approved phrase banks for each Tier 1 brand.

• Brand standards will also be your responsibility. This includes checking logos, colors, typography, and tone of voice against each client's guidelines, rather than relying on memory.

• You will ensure that brand standards summaries are consistently updated for the top accounts, providing the studio with a single reference point instead of multiple sources.

• Subsequently, you will develop a systematic approach. This includes creating checklists, review templates, SOPs, and pre-flight checks categorized by output type.

• Quality assurance will transition from being an individual task to a scalable process within the agency.

• You will monitor error trends, report findings to leadership on a monthly basis, and propose workflow modifications that minimize revision cycles before they escalate into issues.

• Your collaboration will span across creative, strategy, account management, and project management — acting as a calm and constructive presence who identifies challenges early without causing delays.

• As workload increases, you will assist in mentoring junior QA personnel or proofreaders, and outline what the QA support structure should look like once justified by workload demands.

⛳️ Requirements

• Extensive hands-on experience in QA, proofreading, or compliance within an agency, regulated sector, or high-volume creative setting.

• Familiarity with regulatory frameworks relevant to at least one compliance-sensitive category (such as FDA, FTC, pet health, supplements, finance, or similar).

• A keen eye for brand standards — including logos, colors, typography, and tone of voice — across multiple clients managed concurrently.

• Strong understanding of platform specifications for Meta, TikTok, YouTube, and the various static and video formats they support.

• Proven capability to create processes from the ground up: including SOPs, checklists, review templates, and claim libraries.

• Ability to manage high volume and tight deadlines while maintaining quality standards.

• Effective and constructive communicator — able to address issues without hindering workflow or putting team members on the defensive.

• Highly organized and systematic, capable of keeping multiple Tier 1 accounts in mind simultaneously.

🏝️ Benefits

• Fully remote. Work from any location that suits you.

• Flexible hours. We prioritize results over appearances.

• Unlimited time off and sick days. Take what you need to recharge and return stronger.

• Genuine opportunities for growth. Join a fast-expanding agency with an expanding scope.