Senior Content Operations & Communications Manager

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Take charge of Lifted’s content production schedule and processes.

• Oversee the complete delivery of blogs, reports, case studies, webinars, podcasts, newsletters, videos, campaigns, and thought leadership projects.

• Ensure that projects progress smoothly through the phases of briefing, creation, review, approval, publication, and distribution.

• Monitor deadlines, dependencies, and production milestones across various simultaneous projects.

• Maintain awareness of all current marketing outputs and proactively mitigate risks to delivery.

• Collaborate closely with leadership to implement thought leadership initiatives.

• Manage executive content projects including podcasts, webinars, speaking engagements, industry reports, contributed articles, newsletters, and social media content.

• Gather insights from internal experts and convert them into organized content opportunities.

• Ensure that leadership content aligns with strategic business goals and market trends.

• Serve as the main coordination point across Marketing, Sales, Customer Success, Partnerships, Events, Product, and Leadership teams.

• Foster accountability for content contributions, approvals, interviews, customer testimonials, and subject matter expert involvement.

• Organize customer interviews, case study creation, executive thought leadership initiatives, and campaign requirements.

• Follow up consistently to keep projects on track and ensure deadlines are met.

• Uphold editorial consistency across all content and communications.

• Assist leadership with messaging, content evaluations, speaking engagements, webinars, podcasts, and strategic communications.

• Collaborate with both internal and external writers, designers, video editors, and agencies to maintain quality standards.

• Ensure all content is in line with Lifted’s positioning, tone, and strategic objectives.

• Continuously refine content production processes, templates, systems, and workflows.

• Utilize AI tools, automation, and agency resources to enhance output and efficiency.

• Manage project tracking within Asana or similar platforms.

• Identify obstacles and implement scalable solutions to boost team performance.

• Ensure that content is effectively distributed across web, social media, email, events, webinars, ABM campaigns, and sales enablement channels.

• Monitor performance and provide recommendations for improvements.

• Assist in reporting on content effectiveness, engagement, influence, and commercial impact.

⛳️ Requirements

• Over 7 years of experience in content marketing, communications, marketing operations, enablement, project management, or a comparable B2B marketing position, preferably in SaaS, technology, workforce solutions, or enterprise-focused organizations.

• Demonstrated ability to manage complex, cross-functional projects while coordinating multiple stakeholders, priorities, deadlines, and deliverables concurrently.

• Strong stakeholder management abilities, with a background in collaborating directly with executives, leadership teams, sales, customer success, and external partners.

• Exceptional organizational and project management skills, providing structure, accountability, and clarity in fast-paced environments.

• Excellent communication and editorial skills, with the capability to convert business objectives and subject matter knowledge into compelling content, thought leadership, and enablement strategies.

• Comfortable using modern marketing technologies and AI-driven workflows, including tools such as HubSpot, Notion, Jira, Asana, Google Analytics, and emerging content automation platforms.

• Highly proactive, resourceful, and accountable, with strong ownership, attention to detail, and a commitment to developing scalable processes that enhance team execution.

🏝️ Benefits

• Lifted is an Equal Opportunity Employer dedicated to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law.