Senior Consultant, Restoration and Remediation

This is a fully remote position, open to applicants in Maryland.

📋 Description

• This position offers a full-time remote opportunity where you will engage in various restoration and recovery tasks while collaborating closely with the Director of Restoration, members of the Restoration team, and the Digital Forensic and Incident Response (DFIR) team.

• You will be instrumental in post-incident recovery efforts, partnering with the DFIR team to restore systems and secure infrastructures following cyber incidents. Through your meticulous remediation work and technical expertise, you will assist clients in regaining operational stability and fortifying their defenses against future threats.

• Actively participate in knowledge sharing among team members, fostering a culture of continuous learning and staying informed about industry trends, emerging threats, and best practices.

• Establish strong professional relationships and act as a trusted advisor during client-facing incident response engagements, contributing your advanced knowledge and expertise to post-incident recovery initiatives.

• Collaborate closely with the DFIR team to assess and evaluate the scope and impact of cyber incidents.

• Utilize your expertise with Active Directory, Group Policy Objects, ADSI, Windows Security, replication, Azure Active Directory Connect, and other relevant technologies to restore compromised systems.

• Automate and script recovery processes using PowerShell and Windows command line tools.

• Leverage your experience with hypervisor technologies such as VMware, Hyper-V, Citrix XenServer, and Nutanix Acropolis to restore virtualized environments.

• Work with various server hardware platforms, including HP, Dell, Nutanix, and Cisco UCS.

• Utilize your experience with storage vendors such as Dell EMC, NetApp, HP/Nimble, and Pure Storage to recover data and systems.

• Implement backup solutions like Veeam, Backup Exec, Unitrends, and Zerto to ensure successful data recovery.

• Manage desktop operating systems and deployments, including Windows 7/8/10/11.

• Oversee enterprise messaging systems, including Exchange and M365.

• Handle server-based computing environments, such as Citrix and Terminal Services.

• Apply your networking knowledge, including core switches, wireless access points, firewalls, and VPN configurations.

• Implement two-factor and multi-factor authentication services like Okta, DUO, Microsoft Authentication, Ping, RSA, and others.

• Collaborate with internal teams, external partners, and clients to refine and document all restoration and recovery efforts, ensuring a clear and organized record of actions taken, lessons learned, and best practices.

• Provide after-hours (on-call/weekend rotational) support as necessary to address critical incidents and maintain continuous coverage.

⛳️ Requirements

• Bachelor’s degree in information technology, computer science, a related field, or equivalent professional experience as an IT Engineer, Systems Administrator, Cybersecurity Consultant, or a similar position.

• Prior DFIR and restoration experience in a consulting environment.

• Professionally adept in the deployment and management of IT infrastructure, including Microsoft Exchange, M365, Microsoft Windows Server operating systems, and workstations.

• Expertise in various operating systems (Windows, Linux, MacOS) and their security features.

• Familiarity with cloud services.

• Experience in network administration.

• Proficient in configuring firewalls, VPNs, Active Directory, Exchange, and Group Policy.

• Strong problem-solving skills with a keen attention to detail.

• Ability to perform effectively under pressure while maintaining professional composure.

• Excellent communication skills, both written and verbal, with the ability to convey technical concepts to non-technical audiences.

• Strong interpersonal skills, a team-oriented mindset, and a client-focused approach.

• Exceptional organizational skills and the capacity to manage multiple competing priorities.

🏝️ Benefits

• Competitive compensation plan and comprehensive total rewards package for team members.

• Remote workforce flexibility.

• Generous paid time off and floating holidays.

• Paid parental leave.

• Employer-paid premiums for team members and their dependents for medical, dental, and vision coverage.

• Comprehensive health, vision, dental, 401K matching, disability, Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Life and AD&D benefits.

• Opportunities for professional development and career advancement.

• Commitment to employee growth and development through a robust performance management platform that provides ongoing coaching, clear feedback, recognition, and opportunities for career progression.