Senior Analyst, Product

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Work in close collaboration with senior leadership to tackle captivating business challenges, actively influencing the strategic direction and focus of the team while ensuring alignment among Product, Engineering, Design, and Finance.

• Evaluate all facets of ezCater’s product and site funnel, pinpointing friction points and opportunities, and transforming your findings into a prioritized roadmap.

• Collaborate with Product Managers and Engineers to quantify opportunities, establish success metrics, and provide recommendations to enhance the product experience and shape product strategy.

• Create, execute, and assess experiments (A/B, multi-armed bandit, etc.) to gauge impact and discover future opportunities for iteration and optimization.

• Utilize data-driven analyses, A/B testing, and statistical models to derive insights into customer behavior, optimize product strategies, and create meaningful customer impact.

• Investigate the root causes of changes in business performance, partnering with stakeholders to achieve north star metrics and meet organizational objectives.

• Navigate trade-offs with imperfect data while collaborating with data platform colleagues to enhance data quality and governance.

• Harness AI to boost analytics throughput and broaden your influence.

• Share your expertise in product domains, elevating the technical and analytical standards, and serve as a thought leader and mentor to peers for collaborative growth.

⛳️ Requirements

• Over 3 years of relevant experience in quantitative or technical analysis, ideally within product analytics or e-commerce.

• Proven capability in independently resolving ambiguous, high-impact business challenges.

• Strong proficiency in SQL for data manipulation and analysis, along with experience in statistical modeling (Python preferred).

• Expertise in site analytics and experimental test design.

• Familiarity with modern data exploration and visualization tools such as Snowflake, Tableau, and Sigma.

• Excellent communication skills to articulate data insights to diverse audiences.

• Ability to work independently while effectively collaborating across functions and presenting insights to stakeholders.

• Strong organizational abilities, time management skills, and the capacity to multitask.

• Willingness to travel up to 5 days per quarter for Together Weeks, team gatherings, and other relevant events, as applicable.

🏝️ Benefits

• Market-competitive salary.

• Stock options that you’ll help make valuable.

• 12 paid holidays.

• Flexible PTO.

• 401K with ezCater matching.

• Health, dental, and FSA options.

• Long-term disability insurance.

• Resources for mental health and family planning.

• Remote-hybrid work arrangements from our fantastic Boston office, your home, or a combination of both.

• A significant amount of responsibility and autonomy.

• Exceptional co-workers.

• Employee meal program and many other perks when in the office.