Senior AI Business, System Analyst

This is a fully remote position, open to applicants in California.

📋 Description

• Identify, prioritize, and develop AI use cases aimed at enhancing business performance and operational efficiency.

• Lead initiatives for AI proof-of-concepts, pilot programs, and adoption efforts.

• Analyze business processes and design workflows for the future using AI, automation, and analytics.

• Collect and document business requirements, process flows, user stories, and functional specifications.

• Provide support for global programs and operational initiatives across various business functions.

• Create operational playbooks, governance models, and standard operating procedures.

• Design AI-driven dashboards, scorecards, executive reporting solutions, chatbots, and actionable insights.

• Utilize AI tools to generate playbooks, training materials, knowledge assets, partner profitability models, sales strategies, and actionable insights.

• Collaborate with IT, business stakeholders, and vendors to assess and implement technology solutions.

• Conduct AI knowledge training sessions for team members.

• Spearhead transformation initiatives from conception to execution, delivering measurable business value and ROI.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Data Analytics, or a related field.

• Over 12 years of experience in Business Analysis, Program Operations, Business Operations, Strategy & Operations, Digital Transformation, or similar fields.

• At least 3 years of hands-on experience in evaluating, implementing, and leveraging AI technologies.

• Familiarity with ChatGPT, Microsoft Copilot, Vertex AI, Gemini, AI Agents, and workflow automation platforms.

• Strong understanding of Generative AI, prompt engineering, AI-assisted content generation, and business process automation.

• Excellent skills in communication, stakeholder management, and executive presentations.

• Proficient in the Google Suite of tools.

• Experience in supporting global programs, operations, or transformation initiatives.

• Background in partner ecosystems, enablement programs, incentives, business planning, or operational excellence initiatives.

• Experience in implementing AI governance, training, and adoption programs.

• Proficient with Power BI, Tableau, Looker, and enterprise analytics platforms.

• Knowledge of Agile methodologies and product management practices.

• Familiarity with PRM and CRM systems.

• AI certification is a plus, including Google AI Essentials and IIBA CBDA.

🏝️ Benefits

• Competitive new hire equity grant.

• Annual equity awards.

• Medical plan.

• Dental plan.

• Vision plan.

• 401(K) participation with company matching.

• Employee Stock Purchase Program (ESPP).

• Employee Assistance Program (EAP).

• Company-paid holidays.

• Paid sick leave.

• Vacation time.

• Paid Family Leave and other leaves of absence in accordance with applicable laws.