Scientific Change Management Consultant

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Act as the primary lead and main point of contact to assess change requirements within an engagement, recommend solutions or forums, and implement agreed-upon strategies while supervising business analysts or other project team members to effectively execute necessary transformations.

• Collaborate to enhance change management capabilities within Zifo North America, contributing to the development of toolkits and upskilling project team members both internally and externally to consulting.

• Connect with external leaders in change management across the pharmaceutical, biotechnology, and agritech sectors to gain insights from fellow practitioners and elevate Zifo’s profile in the change management arena.

• Serve as a leader to define and take ownership of project success, utilizing essential consulting skills such as active listening, empathetic collaboration, a strong sense of responsibility, and effective communication across diverse audiences.

• Hold accountability for business analysis outputs, which include user requirements specifications (URS), functional requirements specifications, data and process maps, workflows, gap analyses, implementation roadmaps, evaluation methodologies, and questionnaires.

• Conduct vendor assessments and develop implementation strategies to facilitate informed decision-making by clients in the pharma, biotech, and agritech fields.

• Evaluate system landscapes and contribute to roadmaps for IT, informatics, and data landscapes.

• Oversee one or more large projects or programs, encompassing estimation, scheduling, risk management, and milestone tracking.

• Facilitate project meetings, provide status updates, and escalate risks as necessary.

• Mentor associates throughout Zifo, supporting their project engagements and professional growth.

• Monitor and track key project metrics to ensure the success of client engagements and adherence to the operational aspects of project delivery.

• Act as the primary liaison for clients and internal stakeholders, managing expectations regarding processes, quality, schedules, and delivery, while maintaining a holistic view of what constitutes a successful engagement.

• Build strong relationships with client managers and facilitate or lead strategic customer meetings.

• Identify opportunities for additional value creation within client organizations and improve internal processes.

• Plan and monitor billable efforts, manage utilization and productivity for themselves and their teams, and assist in budget forecasting.

• Handle escalations, identify and track risks related to project execution, initiate corrective and preventive actions (CAPA), and drive continuous improvement initiatives.

• Support internal training initiatives, create training materials, and mentor team members in emerging domains.

• Assist in proposals concerning emerging client opportunities and support RFP responses.

• Contribute to case studies, presentations, and white papers.

• Attend industry conferences for learning, networking, and representing Zifo.

⛳️ Requirements

• Bachelor’s or Master’s degree in a relevant scientific field such as biology, chemistry, chem/bioinformatics, among others.

• Certification in change management (CCMP, ProSci, or similar).

• 5-7 years of relevant industry experience in pharmaceutical R&D, biotechnology, or agritech.

• 2-3 years of experience in change management, preferably within the pharmaceutical or biotechnology sectors.

• Excellent communication skills with the capacity to drive problem identification activities, influence both internal and external stakeholders, and communicate technical concepts to varied audiences.

• Familiarity with leading informatics solutions (e.g., ELN, LIMS) and scientific workflows (e.g., bioanalysis, compound management, medicinal chemistry).

• Understanding of key data concepts within the life sciences industry and their relevance to operational activities and decision-making processes.

• Demonstrated ability to work collaboratively in multidisciplinary teams while managing project deliverables and stakeholder expectations.

• Strong and effective communication skills with stakeholders at all levels.

• Proactive in problem-solving and adaptable in dynamic environments.

• Desire to further develop leadership skills and take ownership of project outcomes.

• Commitment to continuous learning and innovation.

• Ability to navigate ambiguity and provide clarity on problem statements and possible solutions.

• Willingness to travel (up to 25%) to client locations and for internal meetings as required.

🏝️ Benefits

• CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our unique culture fosters debate, challenges, and interaction among all team members. We are characterized by a passion for learning and a spirit of teamwork. Zifo is a global R&D solutions provider dedicated to the Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals, and other research-based sectors. Our team's scientific knowledge and technological expertise enable us to better serve our customers worldwide, including 18 of the Top 20 Biopharma companies.

• We seek individuals with backgrounds in Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology, etc. We uphold high standards of scientific and technical knowledge while supporting both professional and personal growth. Although we maintain a “no doors” policy to encourage open access, we have rigorous selection criteria. Our recruitment focuses on technical competency and cultural adaptability.

• We provide a competitive compensation package that includes accrued vacation, medical, dental, vision, a 401k plan with company matching, life insurance, and flexible spending accounts.

• If you resonate with these values and are ready for an unconventional experience, then Zifo is the place for you!

• Zifo is an equal opportunity employer, and we embrace diversity within our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.