Salesforce Marketing Cloud – CRM Operations Specialist

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Create, implement, and enhance campaigns using Salesforce Marketing Cloud.

• Oversee audience segmentation, data extensions, and subscriber lists.

• Set up and maintain customer journeys and automation workflows.

• Assist in executing email, SMS, and multi-channel campaigns.

• Track campaign performance and resolve delivery issues.

• Collaborate with Marketing, CRM, Analytics, and Technology teams.

• Ensure that data quality, compliance, and governance standards are upheld.

• Aid in testing, quality assurance, and campaign launch tasks.

⛳️ Requirements

• 3–6+ years of experience with Salesforce Marketing Cloud.

• Proficiency in Journey Builder.

• Familiarity with Automation Studio.

• Knowledge of Email Studio.

• Experience in audience segmentation and list management.

• Background in campaign deployment and quality assurance.

• Expertise in CRM operations and marketing automation.

• Strong grasp of email marketing best practices.

• Experience collaborating with stakeholders from Marketing and Technology teams.

• Ability to support business hours in the Middle East.

• Proficient in English.

🏝️ Benefits

• 100% Remote Work: Enjoy the flexibility to work from wherever you thrive. All you need is a laptop and a stable internet connection.

• Highly Competitive USD Pay: Receive an attractive and market-leading salary in USD that exceeds typical market standards.

• Paid Time Off: We prioritize your well-being. Our paid time off policies ensure you can relax and recharge as needed.

• Work with Autonomy: Take pleasure in managing your time as long as the work gets completed. Focus on results rather than the clock.

• Work with Top American Companies: Enhance your skills by engaging in innovative, high-impact projects with leading U.S. companies.