Salesforce Developer – Field Service

📋 Description

• Gather and document functional and operational requirements.

• Design solutions in Salesforce Field Service that align with business processes.

• Configure and manage: Work Orders, Service Appointments, Service Resources, Scheduling Policies, Service Territories, and Operating Hours.

• Implement automations using Salesforce Flow.

• Set up the mobile application for Field Service for field technicians.

• Optimize dispatching processes and resource allocation.

• Coordinate functional testing, UAT, and deployments.

• Collaborate with technical teams, architects, and business stakeholders.

• Produce functional documentation and best practices.

⛳️ Requirements

• Degree in Systems Engineering, Industrial Engineering, Administration, or related fields.

• Experience working with Salesforce Service Cloud and/or Salesforce Field Service.

• Involvement in Field Service implementation or support projects.

• Proficiency in gathering requirements and functional design.

🏝️ Benefits

• Work flexibility.

• Opportunities for professional development.